Join our Hotel Operations team as a Porter for Lizard Creek Lodge. You are a pivotal part of ensuring our operations run smoothly. If you enjoy being part of a team, ensuring our world class guests have the best experience possible, and have a strong passion for mountain culture, this is the role for you.
Expectations & Responsibilities:
- clean and maintain the hotel’s public areas; including lobbies, hallways, restrooms, staff lunch room, and other guest areas to ensure they are safe, clear of debris, and welcoming to guests
- assist guests with their luggage; including delivering luggage to their rooms, retrieving luggage upon check-out, and storing luggage as needed
- take guest ski/board equipment from front desk to concierge and vice-versa
- respond promptly to guest inquiries and requests; including providing additional amenities or supplies as needed
- do thorough room checks on the housekeeping team has finished cleaning rooms and inform the front desk of their status
- know, understand, and adhere to the policies, rules, and protocols outlined in the Resorts of the Canadian Rockies Employee Handbook
- be trained in, know, understand, and follow all safe work procedures included in the Safety Management Program
- complete other fair and reasonable tasks as requested by management to operate the hotels
Qualifications:
- Physically fit and able to perform physically demanding work
- Comfortable working in a varied and fast paced environment
- Experience working in hotels and hospitality is an asset (training provided)
- Ability to work well independently and as part of a team
- Strong commitment to safety and following procedures
Conditions:
- Frequent standing, walking, bending, and use of hands and arms
We offer:
- $19.00 per hour as per Collective Agreement
- Mountain access perks: Staff receive an RCR pass with full mountain access, plus reciprocal resort tickets and discounted friends & family tickets
- Staff discounts: Enjoy savings on food & beverage, rentals, retail items and hotel accommodation.
- Employee Events & Recognition: Participate in fun, year-round staff events and be recognized through our employee awards program
- Health benefits are available for full-time employees and employees entering their third season following completion of the probationary period.
- Join a fun and passionate team to share RCR mountain adventures with!
