Key Lead / Budtender – Kindling Cannabis
Reports To: Store Manager
Employment Type: Part-Time or Full-Time
About Kindling Cannabis
Kindling Cannabis is a proudly Canadian legal cannabis retailer dedicated to delivering
exceptional customer service, in-depth product education, and one of the most
convenient 1-hour delivery systems in the industry. With a growing presence across
Ontario, we aim to provide a welcoming, knowledgeable, and efficient cannabis
shopping experience for every customer.
Position Overview
As a Key Lead / Budtender at Kindling Cannabis, you will play a key role in delivering a
seamless customer experience, ensuring compliance, and supporting store operations.
Key Leads are senior team members who provide leadership on the floor, assist in
training new staff, and take initiative to maintain store standards. This is a dynamic,
customer-facing role ideal for cannabis enthusiasts who thrive in fast-paced
environments.
Key Responsibilities
Customer Experience Greet customers warmly and create a welcoming in-store atmosphere Provide personalized product recommendations based on customer needs and
preferences Educate customers on cannabis strains, formats, and responsible consumption Uphold the highest level of service and professionalism during all customer
interactions
Store Operations Support opening and closing duties including cash handling and float counts Assist with inventory management, receiving product shipments, and restocking
shelves Maintain a clean, organized, and compliant retail environment Ensure accurate product tagging, display, and promotional signage
Leadership & Support Act as the lead on shift in the absence of the Store Manager Support in training new hires and reinforcing SOPs and Kindling’s brand
standards Identify and escalate operational or customer service issues when needed Motivate the team to meet sales goals and enhance the overall customer
experience
Qualifications Prior retail experience (cannabis or regulated industry preferred) CannSell certification (or willingness to obtain before starting) Strong communication and interpersonal skills Passion for cannabis and ongoing product knowledge development
- Ability to work evenings, weekends, and holidays as needed Comfortable working in a compliance-driven environment
Pay: From $18.00 per hour
Work Location: In person
