Job Overview
We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will have a passion for providing exceptional customer service and a strong understanding of food handling and safety practices. As a Server, you will play a crucial role in creating memorable dining experiences for our guests while efficiently managing their orders and ensuring satisfaction.
Duties
- Greet and seat guests, presenting menus and providing information about specials or menu items.
- Take accurate food and beverage orders using the POS system, specifically Micros POS, ensuring all requests are communicated clearly to the kitchen staff.
- Deliver food and drinks promptly while maintaining high standards of presentation.
- Manage guest inquiries and concerns with professionalism, ensuring a positive dining experience.
- Perform upselling techniques to enhance guest satisfaction and increase sales.
- Handle cash transactions accurately, including processing payments and providing change as needed.
- Maintain cleanliness and sanitation standards in the dining area, adhering to food safety regulations.
- Assist with food preparation when necessary, ensuring all dishes meet quality standards before serving.
- Collaborate with kitchen staff to ensure timely service and address any issues that may arise during meal service.
- Participate in ongoing training to enhance knowledge of menu items, food safety practices, and customer service skills.
Qualifications
- Previous experience in the restaurant industry is preferred, with a solid understanding of food service operations.
- Familiarity with POS systems, particularly Micros POS, is highly desirable.
- Strong time management skills to handle multiple tables efficiently while maintaining attention to detail.
- Excellent customer service skills with a focus on guest satisfaction and hospitality.
- Knowledge of food handling practices and sanitation regulations is essential for maintaining a safe dining environment.
- Basic math skills for handling transactions accurately and efficiently.
- Ability to work effectively in a team-oriented environment while also being self-motivated during busy shifts.
- Flexibility to work various shifts, including evenings and weekends as needed. Join us in delivering exceptional dining experiences while growing your career in the vibrant food industry!
Job Types: Full-time, Part-time
Pay: From $17.60 per hour
Benefits:
- Discounted or free food
- On-site parking
Work Location: In person