Seeking a qualified and experienced office administrator for a tile and flooring showroom. Hours are daytime, Monday to Friday, with Saturdays as needed. Having own transportation is a must. General job tasks include:
- Manage day-to-day office operations, supplies, and equipment
- Answer phones, greet customers/walk-ins at the showroom
- Maintain filing systems (physical and digital) for contracts, invoices, warranties
- Coordinate office/showroom maintenance and cleanliness
- Manage mail, shipments, pickups, and deliveries
- Schedule installation crews coordinate with sales/estimators
- Track job timelines and flag delays or conflicts
- Maintain a master calendar of installs, measurements, and site visits
- Communicate schedule changes to customers and installers
- Coordinate permits or inspections where required
- Handle incoming customer inquiries (phone, email, in-person)
- Send and follow up on quotes/estimates
- Manage customer complaints or escalate to management
- Send appointment reminders and follow-up on satisfaction checks
- Order tile, flooring, and supply materials from vendors
- Track inventory levels and reorder points
- Receive and verify incoming shipments againts POs
- Coordinate returns or damaged-material claims
- Process invoices, accounts payable/receivable
- Liaise with accountant/bookkeeper for month-end close
- Maintain sub-contractor records and certifications
- Maintain showroom displays and sample materials
Pay: $25.00-$30.00 per hour
Expected hours: 40.0 per week
Work Location: In person
