Since June 1998, Total Rehab Orthopedic & Athletic Medicine (Total Rehab) has been committed to providing the highest quality in sports and orthopedic rehabilitation services to our patients and to the community of Durham. We are a multi-disciplinary team with physiotherapists, athletic therapist, chiropractors, massage therapists and we require a front desk administrator (approximately 25 hours a week) to expand our team.
The Front Desk is critical for the success of the clinic. We require someone to fulfill the following duties:
· An excellent understanding of JANE, our Clinic management software.
· Daily patient intake and registration.
· Answer and respond to regular and frequent phone calls for patient bookings and follow-up questions.
· Managing patient appointments.
· All billing and collection procedures, including private / third-party billing claims.
· Helping service providers with front desk administrative tasks.
· Maintaining all front desk office procedures (such as filing, patient charts, invoices, collecting mail, scanning, faxing, etc.)
· Maintaining and updating Clinic inventory including office supplies and clinic supplies.
· Any other duties as assigned as related to the front desk and the Clinic.
Previous experience in a similar setting is an asset. We are looking for an adaptable and collaborative individual to join our Clinic team.
Ideal Experience/Qualifications:
· Exceptional organizational skills with strong attention to detail
· Excellent interpersonal skills and ability to work under pressure
· Ability to maintain confidentiality and discretion
· Ability to prioritize and manage multiple tasks effectively in a fast-paced environment
· Strong written and verbal communication skills
· Ability to be resourceful and proactive in dealing with issues that may arise
Job Types: Part-time, Permanent
Pay: $17.60-$22.00 per hour
Work Location: In person
