Are you ready to join a dynamic team with great growth potential? We are currently seeking a Collections Representative to join Nissan Canada's team in Mississauga, ON, through Kelly Services. This exciting role will involve maximizing recoveries while minimizing collection losses. You'll collaborate with legal counsel, bailiffs, and other vendors to recover security and establish repayment schedules with debtors.
What's In It for You?
- Location: Nissan Canada Inc. headquarters, accessible by public transportation near Highway 401 & 427 in Mississauga
- Schedule: Hybrid work model - In-office Monday to Thursday and working from home on Fridays (9am-5:30pm) with required rotation 11:30am-8pm one week monthly
- Compensation: $21.00/hr + 4% Vacation Pay
- Additional Perks: Up to 16 paid holidays/year. Nissan Vehicle Purchase Plan. Group medical and dental benefits and a warm, friendly environment
- Professional Growth: Free training opportunities available through myKelly.ca
A Day in the Life:
- Make collection calls and/or send correspondence for accounts past due over 5 days
- Provide exemplary customer service focused on resolving collection issues and account discrepancies
- Collaborate to reduce delinquency rates in assigned regions and queues
- Conduct additional research or skip tracing as needed
- Answer inquiries from customers and dealers about accounts
- Uphold quality standards in all interactions
Who We’re Looking For:
- Strong English communication skills, both verbal and written
- University degree is preferred
- Experience in Collections or Accounts Receivables
- Experience in Call Center Environments
- Proficiency in Word, Excel, and Outlook, with adaptability to new computer systems
- Ability to multi-task with attention to detail and accuracy
About Us:
Kelly Services is focused on building relationships, not transactions. We match job seekers with top employers across Canada and globally across various specialties and positions. Join us to explore the opportunities that fit your career ambitions. Connect with us on social media or visit kellyservices.ca for more information and to subscribe to our Career Tips Newsletter.
Job Type: Full-time
Pay: $21.00 per hour
Education:
- Secondary School (required)
Experience:
- Call center: 1 year (required)
- Collections or Accounts Receivables: 1 year (required)
Work Location: Hybrid remote in Mississauga, ON L4W 4Z5
