POSITION TITLE: Employment Counsellor/Facilitator
PROGRAM: WarehouseAbilities& Additional Employment Services support as needed
REPORTS TO: Program Manager
LOCATION: Richmond – Travel to BiM office locations, off-site certification facilities, and employer sites required
STATUS: 30 hours/week
HOURS OF WORK: Monday to Friday 30 hours per week (on occasion may be required to work weekends and evenings)
HOURLY RANGE: $27-30/hour
START DATE: ASAP
Program Overview:
- 9-week WarehouseAbilities training program delivered by Back in Motion Rehab Inc. and Universal Learning Institute
- Includes soft skills, essential skills, warehouse operations training, certifications, and hands-on experience
- Provides accessibility, employment readiness, and ongoing job search/retention support
- Designed for individuals with multiple employment barriers (including persons with disabilities)
Role Summary (Employment Counsellor/Facilitator):
- Supports participants from intake to program completion
- Conducts screening, assessments, and develops individualized training plans
- Facilitates cohort-based workshops (employment readiness, life skills, job search)
- Provides ongoing 1:1 guidance to keep participants on track toward employment
- Coordinates with staff, ULI, and employers to secure work experience and job opportunities
Key Responsibilities:
- Deliver workshops (in-person and virtual) on employability, soft/essential skills, and job readiness
- Identify participant needs (financial, accessibility, etc.) and connect to resources
- Monitor progress, maintain documentation, and update databases
- Collaborate with team members and community partners
- Address employment barriers using labour market knowledge and client-focused support
- Contribute to program improvement and achieve performance targets
Qualifications & Experience:
- 2+ years in case management, employment counselling, or working with multi-barrier clients
- Experience facilitating group training and job readiness workshops
- Knowledge of labour market trends, community resources, and employment barriers
- Post-secondary education in a related field or equivalent experience
Key Skills:
- Strong facilitation, communication, and organizational skills
- Ability to motivate and support diverse client groups
- Experience with assessments, career planning, and referrals
- Team-oriented, adaptable, and able to work independently
- Additional languages and experience with employment programs are assets
