Position Overview
The Digital Experience & Customer Empowerment Data Science (DXC-DS) team builds ML-powered experiences that transform how customers interact with Autodesk. A key focus area is the Commerce & Support Agent (CSA), an LLM-driven chatbot supporting commerce and support journeys.
We’re hiring an early-career Applied AI Analyst to help deeply understand and improve CSA performance. This role sits at the intersection of product, machine learning, and business impact. It is not a traditional reporting role — it focuses on developing scalable analytical methodologies to answer meaningful questions, uncover performance drivers, and influence decisions.
If you’re highly analytical, fluent in SQL and Python, and motivated by solving complex, ambiguous problems, this role is for you.
Responsibilities
Build scalable analytics assets
Work closely with instrumentation and data foundations
Turn questions into insight
Analyze chatbot and system performance
Minimum Qualifications
Ability to work with large, complex datasets in a data warehouse environment (e.g., Snowflake, Hive, Presto).
Preferred Qualifications
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Autodesk has always valued flexibility in how we work. We continue to provide employees flexibility to support their work preferences wherever possible and nearly all roles are hybrid or remote, unless otherwise indicated.
