With over 20 years of experience, S3 Technologies is proud to be a recognized leader in managed IT services in Montreal and one of the largest independent managed IT service providers in Canada. We serve a bilingual SMB clientele across various industries and are proud to be an employer of choice with a team of over 100 employees. S3’s sustained growth is driven first and foremost by referrals from satisfied clients.
What sets us apart is our commitment to prioritizing business outcomes over technology. While we’re passionate about IT, our true motivation comes from clients telling us that our work had a concrete and positive impact on their business.
Our ambition is clear: to become the leading managed and co-managed IT services provider for SMBs in Quebec, and to contribute to their success by making them more secure, productive, and future-ready. In our primarily remote work environment, you’ll have the opportunity to challenge yourself daily alongside colleagues who share your passion and are determined to be the best. If you want to join a team where continuous improvement is a core value and where clients are at the center of everything we do, we want to meet you!
Reporting to the Vice President of Operations, the Director of Managed Services Delivery is responsible for the overall performance of the managed IT services delivered to our clients. They oversee the technical support teams, optimize service delivery processes, ensure adherence to service level agreements (SLAs), and act as a strategic leader to ensure client satisfaction and loyalty. This role is central to our operational structure and aims to ensure a high level of execution, efficiency, and collaboration between departments.
