The Job
Our Patio Servers play a key role in delivering exceptional dining experiences. Beyond serving food and beverages, they create meaningful moments of connection by anticipating guest needs, offering warm and attentive service, and ensuring every meal is both seamless and memorable.
*This position is being posted to fill a current vacancy in our organization.
What You'll Do
- Warmly greet guests positively and professionally according to brand and service standards
- Take accurate food and beverage orders, highlight daily features and specials and use suggestive selling techniques to enhance the guest experience.
- Serve all items promptly and professionally, ensuring accuracy and satisfaction.
- Maintains consistent knowledge of menu, restaurant and hotel features
- Clear and reset tables efficiently during and after service to maintain a clean, organized dining area.
- Process guest checks accurately and handle payments in accordance with hotel procedures.
- Maintain cleanliness and readiness of assigned stations, service areas, and equipment at all times.
- Follow all food safety, sanitation, and occupational health & safety standards.
- Comply with all provincial liquor laws and hotel alcohol service policies.
- Support teammates and assist with additional duties as assigned by leadership.
The above areas of responsibility are not all inclusive and may be amended from time to time.
Who We're Looking For
- Minimum 1-year previous serving experience
- Must be Smart Serve certified.
- Familiarity with wine knowledge and pairings considered an asset
- Superior guest relations and interpersonal skills
- Strong communication skills
- Must be able to communicate clearly and professionally in English, both verbally and in writing
- Excellent organizational and time management skills
- Ability to handle high pressure situations with tact and diplomacy.
- Must be flexible to mornings, workdays, evenings, weekends, and holidays.
- Must posses the ability to communicate effectively within a diverse team environment
- Ability to work effectively and collaboratively in a multi-cultural environment with co-workers, managers, and guests.
Why Join Us?
- Earn an hourly rate of $17.60 plus tips
- Join a supportive team that values your skills, dedication, and growth.
- Advance your career through hands-on experience and clear development opportunities.
- Be part of a reputable hotel known for delivering exceptional guest service and quality.
- Enjoy job stability, competitive benefits, and flexible scheduling that supports work-life balance.
- Create meaningful, memorable experiences for guests from all over the world.
At Delta Hotels by Marriott Kingston Waterfront, your work matters — every day you’ll contribute to a team committed to excellence and making every guest’s stay extraordinary. Join us and be part of something special!
The Delta Hotel by Marriott Kingston Waterfront Hotel is home to the award-winning restaurant, AquaTerra that serves picturesque waterfront views and the most beautiful, delicious dishes using fresh and local ingredients. Along with our amazing dishes, we strive to hire amazing talent to be part of our team in holding up our standards for our guests.
Owned and operated by Diamond Hotels Management Inc. we are committed to delivering exceptional, guest centric hospitality experiences, supporting our associates in meaningful ways, positively impacting the community and integrating sustainable tourism into every part of our business.
Working for our Delta Hotels by Marriott Kingston Waterfront property allows for many growth and development opportunities in each department and property, participating in fun, inclusive employee events, access to discounted Kingston Frontenacs Hockey Tickets, group insurance benefits for full-time employees, hotel discounts for you, your family and friends, and more!
We are committed to contribute to a systemic change in equity, diversity, and inclusion. Diamond Hotels is proud to be an equal opportunity employer. We commit to identify, prevent, and eliminate discrimination and harassment in all its forms with respect to race, color, ancestry, place of origin, physical or mental disability, sex, gender identity or expression, sexual orientation, age, religion, political belief, marital status, or family status of that person or that group or class of persons.
We are further committed to compliance with all fair employment practices relating to citizenship and immigration status. In recruiting for our team, we want to know more about the collective sum of your experiences, knowledge, innovation, self-expression, and talent that you invest in your work. We encourage members of designated groups and Indigenous Peoples to self-identify and apply.
We will also make accommodation available to job applicants with disabilities in the recruitment process. During this process, if an applicant requests accommodation, please contact Human Resources at 613-650-5420 and we will consult with the applicant and arrange for a suitable accommodation that takes into account the applicant’s accessibility needs.
Pay: $17.60 per hour
Work Location: In person
