Overview
We are looking for a Maintenance Worker at the Residence Inn by Marriott Vancouver downtown in British Columbia.
Reporting to the Chief Engineer, the Maintenance Worker is responsible for the overall repair and maintain all hotel facilities in a quick, efficient and professional manner with an objective to create 100% Guest & Associate Satisfaction. By providing genuine service and by exceeding guest and team expectations, this role assists the Chief Engineer in achieving both financial and service goals. This role may be required to take on special projects as assigned. All service provided is expected to be consistent with the Hotel and SilverBirch Hotel & Resorts standards and Residence Inn by Marriott.
Responsibilities
· Perform quality preventative maintenance of guest suites and common areas
· Daily walk around for system checks, light bulb replacement, and maintenance of equipment operation
· Demonstrates familiarity with the hotel’s life safety systems and takes corrective action on any maintenance or operating problems which affect the security or opening condition of the hotel.
· Utility readings and consumptions
· Pool readings and maintenance
· Service maintenance requests from hotel guests and associates
· Be committed to culture of a “green” hotel; actively participate in organizational initiatives as well as seeking out opportunities to reduce, reuse, and recycle; cognizant of and compliant with OH&S related requirements and standards.
· Work in compliance with all provincial and federal regulations pertaining to building & fire code requirements, health and life safety programs.
· Maintain safe work practices and the use of environmentally sound practices.
· Work towards quality improvement and in all areas.
· Know and be able to carry out hotel emergency procedures including emergency evacuation, guest or employee injury and reporting safety and security issues.
· Other projects as assigned by Chief Engineer.
Qualifications
· Must possess a minimum of 1 - 2 years of maintenance experience, ideally in the hospitality industry
· Have either electrical, plumbing, building systems, carpentry or HVAC knowledge. (ticket not required)
· Knowledge of Pool & Spa maintenance
· Be knowledgeable in health and safety programs
· Exceptionally strong guest service skills to ensure superior guest service
· Excellent communication skills
· Flexible and energetic with the ability to work under pressure
· Passion and drive to work and excel in the Hospitality Industry
· Able to multi-task and meet deadlines
· Team-player who can recognize the value of guests and associates
· Be able to work various shifts, including mornings, afternoons and weekends
· Ability to work with minimal supervision with an exceptional work ethic
· Creative, organized, detail oriented, takes initiative.
· Exhibits adaptability and flexibility and maintains momentum no matter the circumstances.
· Is action-oriented and consistently follows through on all work to completion.
Working Conditions
· Position requires standing, moving, bending
· The ability to safely climb ladders
· Move, lift, carry, push, pull, and place objects weighing less than or equal to 40 pounds without assistance
· Reach overhead and below the knees, including bending, twisting, pulling, stand, sit, or walk for an extended period of time.
· Must be available to work all days of the week including weekends and holidays.
We offer associates flexible schedules, competitive wages and benefits designed to serve the unique needs of our diverse workforce and we are committed to continually ensuring market competitiveness. Our philosophy is to have a balanced focus on our associates, our guests and the reinvestment into our properties. We believe in a performance driven culture where our associates will be engaged in their careers and be enabled by supporting systems and processes. If you are interested in joining SilverBirch Hotels & Resorts, we want to hear from you!
Job Types: Full-time, Part-time, Permanent
Pay: $21.73-$28.97 per hour
Benefits:
- Company events
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
Experience:
- Maintenance: 1 year (required)
Work Location: In person
