Service Manager Position at Peterborough Appliances
· Great opportunity to be a part of a thriving retail appliances store
· Duties includes receiving calls from customers about malfunctioning appliances
· Facilitating those calls to the proper services sourced either within the store or to outside services
· Receiving of, selling and proper organization of parts in the store and for the technicians.
· Ensure all technicians are working efficiently, safely and profitably.
· Ensure tech productivity using our task tracking sheets and program. Provide feedback from results.
· Be able to communicate effectively both orally and in writing, with customers and fellow team members
· A positive attitude with a will and drive to problem solve. A technical aptitude.
· Take responsibility for the tasks taken on and follow through to the end of the task.
· Come to work with a clean appearance and required uniform everyday
· Must have your own reliable transportation to and from work
· Previous service environment and/or appliance service experience is an asset.
· This is a full-time position
· Starting wage is $20/hour and a monthly performance bonus. Medical benefits also available.
Job Type: Full-time
Pay: From $20.00 per hour
Additional pay:
Benefits:
- Dental care
- Life insurance
- Paid time off
- Vision care
Schedule:
Ability to commute/relocate:
- Selwyn, ON K9J 6X5: reliably commute or plan to relocate before starting work (required)
Experience:
- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
