Why Fraser Health?:
The Regional Medical Director | Regional Department Head (RMD | RDH) of Surgery will build and support a culture of clinical effectiveness and patient and care-team safety where the patient and family are at the centre of clinical system design.
The RMD role provides regional leadership to support the successful delivery of a Surgical care and service network within Fraser Health. This senior leadership position is accountable for supporting standardization across the network, recruitment, and monitoring performance against standards.
The RDH role is responsible for regional medical care and practice standards, departmental credentialing, quality and utilization monitoring/improvement, departmental operations, academic affiliation, and regional physician resource planning.
This position reports to the Executive Medical Director, Integrated Health Services - North.
Key areas of involvement:
- Quality, Standardization and Performance
The RMD | RDH will support Medical Staff members within the program to effectively meet quality and standardization deliverables. Specifically:
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Ensure appropriate regional standards of care and practice are developed and implemented across the program for Medical Staff.
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Ensure effective quality improvement, patient safety and risk management activities in relation to Medical Staff members are in place and are achieving intended results.
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Establish effective communication mechanisms (quality and performance improvement network) across Medical Staff members within the program to allow sharing of best practices and strategies for adoption of best practices.
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Advocate for resources and other supports across FH including but not limited to professional practice, quality, Health and Business Analytics.
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Work closely with FH leaders and HAMAC to ensure alignment to FH quality and patient safety priorities.
- Support the development and adoption of information systems and information management systems within the program that effectively support the standardization and quality of care.
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Involve Medical Staff members in the development of performance measures and reporting of outcomes for the program. Monitor and ensure compliance with program-based quality targets.
- Recruitment and development
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Work collaboratively with EMDs, Integrated Health Services to ensure that all contracts with physicians are managed effectively and in compliance with FH policies and procedures credentialing and discipline of members of the medical staff.
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Ensure that Medical Staff members within the program understand and comply with the Medical Staff Bylaws, Rules, and Regional Department and FH policies.
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Address standards of medical practice including issues regarding performance and behaviours of Medical Staff members aligned to the program.
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Ensure new Medical Staff members are adequately oriented to the program performance objectives, policies and standards of practice to allow their smooth integration into the inter-disciplinary team.
- Leadership and Regional Coordination
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Provide leadership through mentoring, coaching, and modeling a collaborative working style and leading by influence and respect.
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Maintain a high degree of visibility by regular visits to each hospital, residential & assisted living facility and community office in which the program is active.
- Meet with inter-disciplinary clinical leaders, administrators, and program team members to support the alignment of Medical Staff practices with other activities and initiatives/activities of the inter-disciplinary program team.
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Ensure that the activities of relevant Medical Staff members are consistent with the overall strategic and operational direction of programs and aligned with FH strategies.
- Liaise with the other RMDs, PMDs and RDHs to ensure the program’s services are coordinated to support a spectrum/continuum of care and service to the patients/residents/clients of FH.
- Assist when required in the investigation of complaints regarding care provided by Medical Staff members within the program, in collaboration with relevant Local Department Heads and Regional Division Heads.
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Represent the program in public relations initiatives as requested on issues of medical staff policies, procedures, and quality of care.
- Strategic and Policy Advice
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Provide senior medical administrative leadership and decision making, in relation to professional and strategic matters related to the program.
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Provide Medical Staff leadership for the planning and development of policies that support the integration and standardization of the program; ensure a systems perspective to link individual program needs to the wider health system.
- Attend HAMAC and provide advice and consultation on strategic and policy matters.
- Advise Local Department Heads | Regional Division Heads of any concerns relating to the granting of privileges to Medical Staff members for practice within the facility.
- Provide advice and recommendations regarding cancellation, suspension, restriction, non-renewal, or maintenance of the privileges of members of the Medical Staff practicing in the program.
- Dispute Resolution | Medical Legal Issues
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Mediate disputes involving members of the Medical Staff, including other medical leadership as appropriate.
- Identify potential liability issues and legal concerns and provide advice for specific cases/files to appropriate medical leaders and/or FHA legal counsel as required.
- Departmental Credentialing
- Recommends appointment and re-appointment of medical staff for which basic, major, or individual procedural privileges should be given, in collaboration with the HAMAC Credentials Committee.
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Authorizes temporary appointments.
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Conducts in-depth reviews of department members consistent with the Rules.
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Considers and makes recommendations regarding all applications for leave of absence by Regional Department members.
- Leadership Competencies
General:
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Possesses excellent interpersonal skills and can work effectively with a diversity of personalities, being approachable and showing respect for others
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Demonstrated ability to interact with and lead the broader physician community.
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Demonstrated leadership in roles to lead and move forward complex organizational change issues across health service programs to support broad transformational objectives.
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Demonstrated ability as an effective consensus builder able to work through influence rather than formal authority.
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Demonstrated leadership abilities to incorporate program/site needs within the broader context of the health delivery system and multiple program requirements.
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Demonstrated ability to work and lead within a matrix reporting structure.
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Sound working knowledge of planning concepts related to service delivery, budgetary, staffing, quality and strategic initiatives.
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Proven verbal and written communication and presentations skills within a senior leadership capacity.
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Proven proficiency leading practice of the field of health program leadership.
Qualifications and Experience
- Eligibility for membership on the FH Medical Staff
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Five years leadership experience within the healthcare sector
- A Master’s degree in health administration or business administration is preferred and experience in program leadership is highly desirable
- Additional leadership training is preferred
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Experience with budgetary and operational planning is desirable
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Annual stipend per HEABC Medical Leadership – Profiles & Compensation for FFS physicians
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FTE: 0.6 FTE presence in the role or 22.56 hours per week
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Member of the Active Staff
To apply: Interested candidates are invited to submit a CV and letter of interest.
Closing date: June 23, 2026
Compensation: Contract Qualifications/Credentials: Active Privileges Locations (Physicians): Fraser Health
