Browns Crafthouse UBC is seeking an exceptional General Manager/GM in Training to lead one of the most dynamic hospitality teams in the region. UBC is a multi award winning store and the flagship location for the brand located on a stunning campus. We are looking for a leader desperate to grow and develop into an operating role with our group. Our culture is everything and our working atmosphere is something we are proud of every day.
Fun Fact: UBC serves more guests than any other location in our 80+ store wide company!
UBC is part of a highly performing franchise restaurant group with many opportunities for further growth. Our stores are high volume and we pride our results on world class guest and team experiences.
This is not simply a management role, it’s an opportunity to lead within high-performing restaurant, develop future leaders, and build a culture that guests and staff want to be part of every day.
As General Manager in training, you will oversee aspects of the operation of the restaurant while learning from top tier leaders and brand system. The goal is to inspire your team to deliver outstanding guest experiences, operational excellence, and consistent financial performance. You will be supported by a strong leadership network and an established hospitality group known for developing great people and building successful restaurants.
If you’re passionate about hospitality, thrive in a fast-paced environment, and love developing teams, this is a role where you can make a real impact while advancing your career.
Why Join Our Team
· The opportunity to lead a respected and established restaurant brand
· A supportive ownership and leadership group that invests in people
· Career growth opportunities within a growing hospitality group
· The ability to mentor and develop the next generation of hospitality leaders
· A fast-paced, energetic environment where every day is different
· Competitive compensation and performance-based incentives
· A culture built around teamwork, accountability, and pride in what we do
What You’ll Be Responsible For
· Creating a positive, energetic culture where people enjoy coming to work
· Leading by example through active involvement in daily service
· Ensuring exceptional guest experiences and consistent service standards
· Hiring, coaching, and developing a strong leadership team
· Driving restaurant performance through sales growth and operational excellence
· Managing financial performance including budgets, costs, and profitability
· Maintaining Browns Socialhouse standards across food, beverage, and service
· Conducting engaging pre-shift meetings and ongoing staff training
· Supporting team development through product knowledge, tastings, and education
· Ensuring accurate reporting and accountability for operational performance
Who Thrives in This Role
The ideal candidate is a leader first and operator second, someone who builds strong teams, leads with confidence, and takes pride in running a great restaurant.
· Minimum 3 years of restaurant management or leadership experience
· Strong business and operational acumen
· Exceptional guest service instincts
· The ability to inspire and develop high-performing teams
· Excellent communication and relationship-building skills
· Passion for food, beverage, and hospitality culture
· High attention to detail and organizational skills
· Comfort managing financial performance and operational metrics
Ready to Lead?
If you’re ready to take the next step in your hospitality career and lead a team within one of the industry’s most respected restaurant brands, we’d love to hear from you.
Internal candidates from Browns Socialhouse locations who are ready to grow into a General Manager role are encouraged to apply with the consent of their General Manager.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Pay: $80,000.00-$100,000.00 per year
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- Store discount
Education:
- Secondary School (preferred)
Experience:
- Hospitality: 1 year (required)
Language:
Licence/Certification:
Work Location: In person
