About Rain or Shine Ice Cream
Rain or Shine Ice Cream is a local Vancouver company making great ice cream from scratch using fresh, natural, and sustainable ingredients. We're fun, fast-paced, and community focused. Our mission is simple: make our neighbourhoods happy, and we do that with great ice cream and even better people.
The Role
We're looking for a dedicated, positive ice cream lover to join our Rain or Shine team as a Scooper! This is an excellent opportunity for someone who enjoys working with people and wants to be part of a welcoming team environment.
Our Work Environment Includes:
- Casual work attire
- Growth opportunities
- Management that do frequent check-ins
- Approachable and friendly staff
- Rarely any super early mornings and done by 11:00pm
- Unionized workplace
Responsibilities:
Customer Service
- Greet every customer warmly and create a welcoming experience.
- Share product knowledge .
- Thank customers and express genuine enthusiasm for their visit.
Till & Payments
- Confidently handle credit/debit, cash, and gift card transactions.
- Issue gift cards for customers upon request.
Scooping & Waffle Cones/Tacos
- Scoop ice cream with consistent size and weight for every customer.
- Fulfill allergy requests accurately and with care.
- Make high-quality waffle cones and waffle tacos.
- Keep the front of house pint freezer fully stocked.
Store Cleanliness & Maintenance
- Maintain cleanliness throughout the store.
- Stock front-of-house with packaging, ice cream, cones, and toppings.
- Manage dishwashing, laundry, and garbage/recycling regularly.
Health & Food Safety
- Uphold food safety standards: proper handwashing, hair restrained, and disposal of expired product.
- Prevent cross-contamination by following product handling procedures.
- Practice FIFO (first in, first out) to minimize waste and ensure freshness.
Teamwork & Communication
- Communicate openly with shift leaders and managers - share ideas, concerns, and break times.
- Be proactive: identify store needs and ask what else can be done.
- Hold yourself and your teammates accountable in a supportive, friendly way.
Traits needed for position:
- Customer service or front-of-house experience.
- Strong communication skills and a friendly, approachable demeanor.
- Enthusiasm for learning and trying new things
- Availability to work at least 2 shifts per week, including weekends.
- Available to start immediately.
Supplemental Pay:
Job Types: Full-time, Part-time, Seasonal
Contract length: 4 months
Pay: From $18.25 per hour
Benefits:
- Casual dress
- Discounted or free food
- Store discount
Ability to commute/relocate:
- Vancouver, BC: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Please provide your weekly recurring availability.
Licence/Certification:
- Food Safety Certification (preferred)
Work Location: In person
