Post Hotel & Spa is a member of Relais & Châteaux and a MICHELIN Key recipient set in the heart of Lake Louise surrounded by the iconic peaks of Banff National Park. Here, alpine charm meets refined elegance and every guest experience is shaped with care, intention and a deep connection to place. As part of the Canadian Rocky Mountain Resorts (CRMR) family, The Post is a place where professionalism, growth and a shared love of hospitality come together in one of the most inspiring settings in the world.
Perks & Benefits
- Subsidized staff accommodation in Lake Louise
- 2 complimentary hot meals per day on shift
- Discount on food and beverages at The Post's dining outlets
- Complimentary stays at CRMR sister properties
- Staff rates at all CRMR properties
- Employee Benefits Program
- Access to the Relais & Châteaux employee stay program
- Staff events and recognition programs throughout the year
- Opportunities for growth and advancement within The Post and across CRMR properties
- Annual wage and performance review
Why Work With Us
Working at The Post isn't just a job, it's a career-defining experience. You'll be part of a team that holds itself to world-class standards, in a property celebrated for outstanding service, character and design. Whether you're growing your craft in the kitchen, creating unforgettable guest moments at the front desk, or delivering exceptional spa experiences, every role here contributes to something truly special. The mountains are your backyard, your colleagues become your community, and the work you do here will stay with you long after your time at The Post.
Position Overview:
The Housekeeping Supervisor is responsible for overseeing and ensuring high standards of cleanliness, orderliness, and visual appeal in all guest areas, particularly guest rooms. The role involves supervising housekeeping staff, managing daily operations, and ensuring guest requests are addressed promptly and with courtesy.
Duties & Responsibilities
- Inspect rooms regularly to uphold quality standards.
- Provide daily direction, task prioritization, and motivation to team.
- Train staff on cleaning procedures, amenities, supplies
- Track room status and attend to maintenance requests.
- Maintain neatness and organization of housekeeping offices and storage areas.
- Assist leadership with projects, peak periods, and emergency situations.
- Model exemplary grooming, uniform compliance, and guest engagement
- Utilize Opera PMS for room status updates and lost & found.
- Comply with health, safety, and sanitation procedures.
- Other duties as assigned.
Skills & Experience
- 6+ months hospitality housekeeping experience
- Outstanding customer service, communication, and leadership abilities
- Exceptional attention to detail and organization
- Can remain calm and take initiative in high pressure situations.
- Computer proficient with MS Office, Opera PMS
- Able to lift up to 30 lbs and be on feet for extended periods.
- Willing to work flexible hours in all weather conditions.
Post Hotel & Spa (The Post) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. The Post is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.
If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-441-0375.
We look forward to receiving your application.
