Requisition ID: 10449
Department: Community & Social Services Dept.
Service: Housing Services
Employment Type: Multiple Casual
Affiliation: CUPE 503 Inside/Outside
Salary Information: $30.508 - $35.696 per hour (2023 rates of pay)
City: Ottawa, ON
Job Category: Community and Social Services
Application Close: 05/12/2023
Note: This list will be used to staff current and ongoing requirements up to 12 months.
Housing Services is responsible for the direct operations of the City's family shelters including the provision of offsite services with community agencies. Housing Services is also responsible for the direct operations of the City’s Physical Distancing Centres, supporting single men and women experiencing homelessness.
You work within a multi-disciplinary setting using a consultative and team approach to provide support and services to families, couples and individuals who are experiencing homelessness within the City of Ottawa’s Family Shelter and Physical Distancing Centres to ensure a safe and secure living/working environment, and to support the stabilization and implementation of the Client Service Plan.
Completion of Grade 12
Community college diploma or university degree in a related field is desirable
Minimum of 1 year of related experience in a social services setting
Current Standard First Aid, CPR and/or AED certificates are assets
Crisis Prevention/Intervention training certificate is an asset
- Community resources
- Issues affecting homeless persons, families and women fleeing abuse
- Strong knowledge of Ottawa’s shelter system and supporting agencies
- Social services agencies and programs
- City of Ottawa policies and procedures, departmental policies and procedures
- Case management process for shelters
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
- Training on HIFIS is desirable
- Prioritize multiple tasks in an organized fashion
- Manage potentially volatile situations/crisis intervention
- Positive role model
- Effective interpersonal skills in a multi-cultural environment
- Make informed decisions and provide rationale
- Work independently and as part of a team, with limited supervision
- Computer skills in Microsoft Suite
- Being able to manage pressure and stress
- Provide services in a courteous, non-judgmental professional and supportive manner
- Flexible and adaptable
- Effective interpersonal skills
- Effective communication skills (written and oral)
- Work within a 24-hour operation
- Physical capacity to lift, climb, and perform other physical tasks
WHAT YOU NEED TO KNOW
- Language Requirement:Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.; Additional vacancies may occur during the competition process
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
This role works in a high-risk setting; therefore, all employees are required to be fully vaccinated against COVID-19 and provide proof of vaccination as a condition of employment in accordance with the City’s Mandatory Vaccination Policy.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.
The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.
Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.