- Engaging business, product, operations, PMO, and IT stakeholders to elicit, analyze, document, validate, and prioritize business and functional requirements.
- Documenting business requirements, functional specifications, user stories, use cases, acceptance criteria, and traceability artifacts to reduce ambiguity and rework.
- Analyzing current-state processes, identifying gaps, risks, and inefficiencies, and designing future-state workflows that support process optimization and automation opportunities.
- Translating business needs into system and technical specifications, including data mapping, interfaces, integrations, reporting requirements, and impacts to upstream and downstream systems.
- Partnering with architects, developers, QA, and delivery teams during design, build, testing, and implementation to clarify requirements and resolve functional gaps.
- Supporting SIT and UAT by defining test scenarios, reviewing test cases, validating expected outcomes, and confirming that delivered solutions meet approved requirements.
- Preparing user guides, training materials, implementation support documentation, and post-implementation enhancement recommendations to enable adoption and continuous improvement.
For this role, you should have:
- 5 years of experience as a Business Systems Analyst, Business Analyst, or similar role supporting technology-enabled process improvement initiatives.
- Demonstrated experience gathering requirements, facilitating workshops, documenting BRDs/FRDs, user stories, use cases, process maps, and traceability matrices.
- Working knowledge of SDLC, Agile and/or Waterfall delivery methods, SIT, UAT, change control, and implementation support.
- Experience with data analysis, data mapping, reporting, Excel, SQL, JIRA, Azure DevOps, Visio, or similar requirements and process modeling tools.
- Strong communication, facilitation, analytical thinking, problem-solving, negotiation, and stakeholder management skills.
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a professional to join our team in Halifax, Nova Scotia (CA-NS), Canada (CA).
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
NTT DATA provides a reasonable range of compensation for Canada-based positions. The starting pay range for this remote role is [C$50/hr - C$56/hr on T4]. This range reflects the minimum and maximum target compensation for the position across all Canada locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for NTT DATA’s Employee Assistance Program (EAP) and Discount Perks.
