Language proficiency in Mandarin OR Cantonese is required
Responsibilities:
- Greet and seat guests in a timely and friendly manner
- Take food and drink orders accurately and efficiently
- Serve food and beverages to guests with a high level of professionalism
- Ensure guest satisfaction by providing exceptional service
- Maintain cleanliness and sanitation standards in the dining area
- Handle guest inquiries and resolve any issues or complaints promptly
- Collaborate with kitchen staff to ensure timely delivery of food orders
- Process payments using the POS system
- Maintain knowledge of menu items, specials, and promotions
- Assist with opening and closing duties as needed
Requirements:
- Previous experience working in a restaurant or hospitality setting preferred
- Strong customer service skills with the ability to provide personalized attention to guests
- Knowledge of food handling and safety regulations
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Strong time management skills to prioritize tasks effectively
- Smartserve
Job Types: Full-time, Part-time, Permanent
Pay: From $17.60 per hour
Benefits:
- Discounted or free food
- Flexible schedule
- On-site parking
Experience:
- serving: 1 year (preferred)
Language:
- Cantonese or Mandarin (required)
Licence/Certification:
- Smart Serve (preferred)
- ProServe (preferred)
Work Location: In person