We're looking for a Warranty Administrator in our Service Department to join our team in Fort McMurray!
The Warranty Administrator, is a compliance-based role and under the direction of the (Operations Support - Team Lead), is responsible for all aspects of warranty administration, including claim submissions/ resubmits, the reconciliation of accounts, and maximizing claim returns at Northstar Auto Group. The Warranty Administrator will address customer concerns and serve as a liaison between the customer, Northstar Auto Group, and manufacturers and parts suppliers. The Warranty Administrator’s responsibilities include data entry, account management, collecting and presenting information for auditing purposes, and submitting requests for information to manufacturers and suppliers.
PAY: $31 to $33
Qualifications:
- (5) years of work experience in the automotive industry preferably in a Dealership Service Department
- 2 years of customer service experience
- Good knowledge and understanding of automotive technical terminology is required
- Computer literate with high level of proficiency with PBS software packages an asset
- Proficient with Microsoft Word and Excel
- Strong written and oral communication skills
- Well-developed organization and planning skills
- Proven ability to work in a team
- Numbers oriented, with good attention to detail
We have an excellent benefits package that includes extended health and dental coverage, including 100% prescription cost coverage, Massage Therapy, Chiropractic, Acupuncture etc. We also provide Life and Long-Term Disability Insurance, plus the Ford Pension Plan after one year of service.
We thank all applicants for their interest however only candidates selected for interview will be contacted directly.
Job Types: Full-time, Permanent
Pay: $31.00-$33.00 per hour
Benefits:
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
Application question(s):
- Are you willing to relocate to Fort McMurray for this position?
Experience:
- Automotive Service Department: 5 years (required)
Licence/Certification:
- Class 5 Driver's License (non-GDL)? (required)
Work Location: In person
