Job Overview
We are seeking a Part-time Store and Cafe Assistant to join our team. This role is essential to support daily operations of the store and café by providing warm, attentive customer service, maintaining product presentation, preparing and serving food & drinks, and ensuring a welcoming, clean environment as well as assist our guests during check-in and throughout their stay.
They help carry forward the store’s mission of STAY. EAT. SHOP. EXPERIENCE. while representing the charm and hospitality your space is known for.
Key Responsibilities in Retail & Customer Service
- Welcome customers and offer a friendly, attentive experience
- Assist with product questions and recommendations
- Process sales at the register
- Restock shelves and rotate inventory (FIFO method)
- Maintain clean and inviting retail displays
- Monitor and refill pantry, gift, and grocery items
Café Operations
- Prepare and serve beverages (tea, coffee, etc.)
- Assist with light food prep (pastries, sandwiches, tea trays, etc.)
- Plate and present baked items and small bites beautifully
- Buss and wipe tables, counters, and prep areas
- Maintain kitchen cleanliness and food safety standards
Experience & Events Support (Tea parties, seasonal launches, workshops)
- Assist with table setting & event staging
- Support tea party and café reservations (setup + service)
- Help prep and plate event food items
- Reset space after events
Cleanliness & Organization
- Daily cleaning checklist — floors, counters, café area, washroom
- Back-of-house tidy, dishes, sweeping & wiping tasks
- Promptly restock cutlery, supplies, and takeaway items
Inventory & Back-End Support
- Receive and unpack deliveries
- Track low-stock items for re-order
- Label products and rotate pastries properly
Ideal Candidate Qualities
- Warm, friendly, community-minded
- Enjoys hospitality & small-town customer interaction
- Flexible — able to jump between café, retail, and events
- Self-starter, reliable, takes initiative
- Loves local food, cozy environments, and quality presentation
- Bonus: interest in baking, cafes, home goods, local makers
Skills & Experience
(Preferred, but you can train the right personality)
- Barista or café experience
- Retail or hospitality background
- POS/cash handling experience
- Convenience store experience
- Food handling and Smart Serve certification (or willing to obtain)
- Must be over the age of 19
In addition to customer-facing responsibilities, this role also supports the administrative and operational side of the business. This includes assisting with inventory management, tracking and organizing stock levels, receiving and processing deliveries, maintaining accurate product organization, and providing general administrative support to help ensure the smooth day-to-day operations of the store, café, and guest experience.
Availability
- Weekends required and weekday nights required!
- Flexible shifts (approx. 20 hours/week)
- Peak support during holidays & event days
*Please note this is not a summer student position. Availability is mandatory from September through April.*
What Makes This Role Special
- Work in a charming historic country store environment
- Be part of growing a unique local hospitality concept
- Room to learn, grow, and take on creative roles (events, baking, merchandising, social support)
Job Type: Part-time
Pay: $17.60-$18.00 per hour
Benefits:
- On-site parking
- Store discount
Work Location: In person
