Job Type: Part-Time Schedule: Tuesday & Thursday, 10:00 AM – 6:00 PM; Saturday, 10:00 AM – 3:00 PM (21 hrs/week) Start Date: Mid-August 2026 Pay: $18–$22/hour, based on experience
About the Role
Lio & Light Eye Care is looking for a warm, organized, and detail-oriented Front Desk & Patient Care Coordinator to join our team part-time. This role is the first face our patients see, so we're looking for someone genuinely personable who can juggle a variety of tasks while keeping the office running smoothly.
What You'll Do
- Greet patients and manage check-in/check-out
- Perform pretesting (visual acuity, autorefraction, tonometry, and similar preliminary tests — training provided)
- Schedule and manage patient bookings and follow-up appointments
- Answer phones, respond to patient inquiries, and manage the schedule calendar
- Assist with insurance verification and basic billing questions
- Support patients throughout their visit, ensuring a comfortable and welcoming experience
- Maintain accurate patient records and office organization
What We're Looking For
- A friendly, approachable personality — comfortable talking with a wide range of patients
- Strong multitasking and organizational skills
- Reliable and punctual, able to commit to the set weekly schedule
- Prior experience in a medical, dental, or optometry office a plus, but not required — we're happy to train the right person
- Comfortable learning new software (scheduling/EHR systems)
- Basic understanding of patient confidentiality (HIPAA training provided)
Why Join Us
- Friendly, supportive team environment
- Consistent part-time schedule
- Hands-on training in pretesting and patient care
- Opportunity to grow with a locally-loved eye care practice
Pay: $18.00-$22.00 per hour
Benefits:
Work Location: In person
