Job Summary
We are seeking a friendly and efficient Cashier to join our retail team. The ideal candidate will provide exceptional customer service, handle transactions accurately, and contribute to a positive shopping experience. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Bilingual abilities and experience with retail sales or merchandising are a plus. The Cashier will be responsible for processing sales, maintaining the POS system, and upselling products to enhance customer satisfaction and store revenue.
Duties
- Greet customers warmly and assist with their purchases
- Operate POS systems accurately for cash, credit, and digital payments
- Manage cash handling responsibilities with precision and integrity
- Upsell additional products or services to maximize sales opportunities
- Maintain organized merchandising displays and ensure product availability
- Manage customer inquiries via phone or in person with professionalism
- Ensure proper time management during busy hours to minimize wait times
- Follow company policies on phone etiquette, customer service standards, and sales techniques
- Assist in maintaining a clean and organized checkout area
Experience
- Previous experience in retail sales, cashiering, or customer service preferred
- Knowledge of POS systems and basic math skills required for accurate transactions
- Strong communication skills and ability to engage with diverse customers
- Multilingual or bilingual abilities are highly desirable for serving a broader customer base
- Experience with merchandising, upselling, or technical sales is a plus
- Ability to demonstrate products effectively through demos or explanations
- Excellent organizational skills and time management capabilities are essential for success in this role
Benefits:
- On-site parking
- Paid time off
Application question(s):
- How would you handle an unhappy cutomer?
- What do you believe are the top responsabilities for a cashier?
Education:
- Secondary School (preferred)
Experience:
- customer service: 1 year (required)
Language:
- English (required)
- French (preferred)
Work Location: In person