Must be available for a variety of shifts:
- 7am -3pm, 3pm-11pm, 11pm-7am
- This is a Causal / Part-Time position
- Responsibilities:
- Greet guests as they arrive and during their stay
- Check guests in and out of the hotel
- Ask for identification and ensure that the provided credentials are accurate
- Operate hotel switchboard, take calls provide information, and transfer calls
- Provide guests with room keys
- Take reservations over the telephone, through emails, and in person
- Answer questions regarding the hotel’s services, charges, and travel directions
- Provide guests with directions around the hotel
- Balance the end of the shift
- Tidy Lobby plus other side duties as assigned
- Prepare housekeeping reports for the following day
- Prepare and set up breakfast items in the Breakfast Room
- Able to work alone and handle guest complaints or issues
QUALIFICATIONS and Experience:
- Warm and caring personality; previous customer service experience is an asset
- Ability to anticipate and focus attention on guest needs, being professional and welcoming
- Attention to Detail.
- Excellent written and verbal communication skills
- Ability to handle stressful situations in a calm, professional manner
- Strong computer skills
- Currently Eligible to work in Canada
- MUST be Bondable
- If requested, must be able to supply a background check
- Preference given to those with First Aid and previous hotel experience.
- ONLY those selected for an interview will be contacted
- NO PHONE CALLS PLEASE
Job Type: Part-time
Pay: From $16.00 per hour
Expected hours: 8.0 – 40.0 per week
Application question(s):
- Are you currently residing in or near Hinton?
Work Location: In person
