JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Senior Product Manager, AI & 3rd Party Products – JLL
What this job involves:
JLL manages real estate for some of the world's largest organizations, and a small product team is rebuilding how that work happens—replacing manual processes with AI-powered workflows and unified analytics. As Senior Product Manager for Occupancy Planning and Management (OPM) and Sustainability, you will own two data-intensive, high-stakes domains: how enterprises optimize their physical space and measure their environmental footprint. You will govern third-party platforms with the rigor of a first-party product owner, layer agentic AI capabilities on top of these systems, and make decisions that directly influence how JLL clients plan billions of dollars of real estate. This is real ownership with real scope—you will set the roadmap, write requirements, and be accountable for outcomes that shape JLL's future.
What your day-to-day will look like:
Own and prioritize the roadmap for OPM and Sustainability, translating stakeholder input and discovery findings into clear product direction that partner teams can execute against
Run discovery sessions with Sustainability Operations, implementation teams, and enterprise clients to surface workflow pain and validate product direction
Govern third-party platforms by managing configurations, tracking vendor roadmaps, running structured enhancement reviews, and defining where AI augmentation should extend native platform capabilities
Build AI prototypes in collaboration with engineering using LLM tooling and MCP integrations to validate use cases before committing to full builds
Write integration specs for data pipelines and API connections with sufficient technical depth to lead engineering conversations
Define KPIs and success metrics for every initiative and communicate outcomes clearly to product leadership and client stakeholders
Act as the connective tissue between OPM and Sustainability business teams and the data and engineering organization
Required Qualifications:
5+ years of product management in enterprise B2B SaaS, with a track record of owning complex, integration-heavy platforms
Demonstrated experience working with data and application engineering teams to deliver features that drive end user value
Proven experience managing third-party product relationships including vendor governance, roadmap alignment, enhancement prioritization, and making buy/build decisions with product rigor
Hands-on AI product development experience defining agent use cases, working with LLM tooling, and distinguishing between demos and workflow-grade capabilities
Strong technical fluency across data models, integration architecture, REST APIs, and cloud data platforms (Azure, Databricks, or equivalent)
Clear, confident communication skills able to translate technical concepts for executive and client audiences
Comfortable working across data engineering, analytics, and product teams with ability to influence without owning every backlog
Preferred Qualifications:
Hands-on experience with Databricks, including text-to-SQL or NLQ patterns
Experience with IBM Envizi or leading IWMS platforms such as Archibus, Planon, FM: Systems, or IBM TRIRIGA
Familiarity with MCP (Model Context Protocol) architecture, LangChain, or agentic AI frameworks
Background in ESG, decarbonization, or carbon accounting product domains
Experience in large enterprise or professional services technology environments
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
