Job Summary
Hero Support Services Incorporated is a province-wide community support agency dedicated to empowering youth, children, adults, and families through compassionate, personalized services. We provide flexible, non-residential, in-person support designed to foster growth, independence, and community belonging.
Job Summary
Hero Support Services Inc. is seeking compassionate and reliable Child and Youth Workers (CYWs) to support children and youth in residential and community-based settings. The successful candidate will provide structured support, supervision, and guidance to youth with diverse needs, including behavioral, emotional, and developmental challenges. This role requires professionalism, empathy, strong boundaries, and a commitment to youth safety and well-being.
Key Responsibilities
- Provide direct care, supervision, and support to children and youth in accordance with individualized care plans
- Support youth with daily living activities, routines, and life skills development
- Build positive, respectful, and therapeutic relationships with youth while maintaining professional boundaries
- Monitor and document youth behavior, mood, progress, and incidents in a timely and accurate manner
- Implement de-escalation strategies and behavior support techniques when required
- Conduct routine wellness checks and ensure a safe, supportive environment at all times
- Administer or support medication in accordance with agency policy and training (where applicable)
- Accompany youth to appointments, school, community outings, and recreational activities
- Collaborate effectively with team members, supervisors, and external professionals
- Follow all agency policies, health and safety procedures, and reporting requirements.
- Maintain confidentiality and comply with privacy legislation and ethical standards.
Qualifications
- Minimum of two years experience with Autism Spectrum Disorders, Fetal Alcohol Spectrum Disorders, developmental and physical disabilities, dual diagnosis, mental health and behavioural issues.
- University Degree or College Diploma in PSW, DSW, ACSW or in a relevant field.
- Valid First AID and CPR certifications
- Current crisis intervention training (CPI, Safe Management, UMAB or equivalent)
- Current Vulnerable Sector Check.
- Valid drivers license, car insurance and access to a reliable vehicle with ability to commute within your surrounding area and cities within Ontario.
- Compassionate attitude towards working with individuals with disabilities.
- Strong communication skills and the ability to work collaboratively within a team.
- Ability to work flexible hours including evenings and weekends.
What's in it for you?
- Competitive hourly rates based on experience and qualifications.
- Flexible scheduling opportunities
- Supportive and collaborative work environment
- Growth and developmental opportunities
- Support and mentorship from our management team
If you are passionate about making a difference in the lives of others and possess the necessary skills to provide exceptional support, we encourage you to apply for these rewarding positions by submitting your resume and a brief cover letter outlining your experience and interest in the role.
Job Types: Part-time, Casual
Pay: $25.00 per hour
Benefits:
Schedule:
- 12 hour shift
- 8 hour shift
- Day shift
Job Types: Part-time, Casual
Pay: $25.00 per hour
Work Location: In person
