Are you looking to Join one of the premier's auto groups in Ontario?
Look no further! Boyer Auto Group - BOYER KIA
17 Brands, 14 locations, 1 Family!
Overview
We are seeking a motivated and customer-focused Service Advisor to join our team at a reputable dealership. As a Service Advisor, you will be the primary point of contact for customers seeking automotive repair services. Your role will involve understanding customer needs, providing expert advice on vehicle maintenance and repairs, and ensuring a seamless service experience. Ideal candidates will possess a strong background in customer service and mechanical knowledge, as well as the ability to upsell services effectively.
Duties
- Greet customers and assess their automotive service needs.
- Provide detailed explanations of repair services and maintenance options.
- Utilize mechanical knowledge to offer informed recommendations to customers.
- Manage service appointments and maintain accurate records of customer interactions.
- Handle cash transactions and ensure accurate billing for services rendered.
- Collaborate with technicians to ensure timely completion of repairs.
- Upsell additional services based on customer needs and vehicle condition.
- Follow up with customers post-service to ensure satisfaction and encourage repeat business.
Experience
- Previous experience in a dealership environment is preferred.
- Background in mechanics or automotive repair is highly desirable.
- Strong customer service skills with a focus on building relationships.
- Proven sales experience, particularly in upselling automotive services.
- Familiarity with cash handling procedures and point-of-sale systems.
- Excellent communication skills, both verbal and written, to effectively interact with customers and team members. Join our team as a Service Advisor and contribute to delivering exceptional automotive service while enhancing your career in the automotive industry!
Job Type: Full-time
Pay: $21.00-$22.00 per hour
Benefits:
- Company events
- Dental care
- Life insurance
- On-site parking
- RRSP match
- Store discount
Work Location: In person
