HAZUKIDO is a world-renowned bakery brand from Taiwan built on the Shokunin spirit of Japan, using only the finest ingredients to offer the highest quality croissants and other premium baked goods and drinks.
HAZUKIDO Union Station is located within Canada’s busiest transportation hub in downtown Toronto - it’s also a shopping, dining, and cultural destination under one iconic roof attracting over 300,000 daily visitors.
What is the position?
HAZUKIDO Union Station has an exciting opportunity for lovers of baked goods and well-crafted drinks to join our team as a Cafe Associate. We are seeking passionate individuals who are looking to reach their full potential working within a high performing team setting.
What are the key tasks?
- Our Associates are responsible for multiple tasks including customer service, baker, and barista – based on our conversation and assessment of your skills and knowledge, you will be provided with tailored, on-the-job training that fits your pace during the first two weeks to learn your craft.
- Master Standard Operating Procedures (SOPs) to prepare baked goods and drinks accurately and in a timely manner and to serve and sell with passion and professionalism
- Package baked items efficiently for display or take-out orders while maintaining presentation quality.
- Prepare beverages such as coffee, tea, and specialty drinks as per customer orders, delivering excellent customer service.
- Maintain cleanliness and organization of the kitchen area, adhering to food safety regulations.
- Assist in food production tasks including mixing, portioning, and cooking ingredients as needed.
- Handle food with proper hygiene practices and ensure all food handling procedures comply with safety standards.
- Support catering or special event setups when required, contributing to the overall guest experience.
- Collaborate with team members to ensure smooth daily operations in a fast-paced environment.
- Bring a smile to each customer and treat colleagues the same way
- Operate the cash register
- Contribute to the overall success of the bakery and the franchise by completing required and recommended training, coaching, etc.
What do you need to succeed?
Must-have (in order of importance):
- Excellent communication and customer service with a calm, positive, can-do attitude to solve problems, to learn, to adapt, and to treat everyone with respect, empathy, and kindness.
- Accountability for personal performance and growth including the collective success as a team.
- A passion for self-improvement and continuously achieving your full potential
- Food Handler/Safety Certificate and schedule flexibility if full-time.
Nice-to-have:
- Previous relevant experience or education in the food and beverage, retail, or hospitality industry.
What’s in it for you?
- Gain valuable work experience, leadership capabilities, hard skills, and soft skills in a well-organized professional environment.
- Clear growth opportunity to advance your career with us in supervisory capacities.
- Direct access to coaching, referral, and assistance from the Owners and General Manager who have over 15+ years of corporate and business experience.
Requirements
- Previous experience in baking, pastry arts, or food preparation is preferred; culinary or kitchen experience is a plus.
- Skills in packaging baked goods attractively for retail or catering purposes.
- Strong understanding of food safety protocols and proper food handling procedures.
- Customer service experience in a restaurant or café setting is desirable.
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
- Basic knife skills and familiarity with baking equipment are advantageous.
- Passion for culinary arts and a desire to grow within the food industry. Join our team to bring creative baked goods and exceptional service to our valued customers!
*Diversity and inclusion are our strength in supporting our talent, customers, and communities. We are committed to building inclusive teams and an equitable workplace for our staff to bring their whole and true selves to work. We strive to the best of our ability to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you require any accommodations during the recruitment process.
While we appreciate all applications, only candidates under consideration will be contacted.
Job Types: Full-time, Part-time
Pay: $17.60 per hour
Expected hours: 18.0 – 40.0 per week
Benefits:
- Discounted or free food
- Flexible schedule
- Store discount
Education:
- Secondary School (required)
Experience:
- Food service: 1 year (required)
Work Location: In person
