Job Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Responsibilities:
- Communicate with customers via phone, email, and chat to provide assistance and resolve inquiries
- Upsell products or services to customers based on their needs
- Analyze customer feedback and data to improve the customer experience
- Perform data entry tasks accurately and efficiently
Requirements:
- Excellent communication skills in English, plus Cantonese or Mandarin.
- Strong customer service orientation with the ability to handle challenging situations professionally
- Previous experience in sales or customer service is preferred
- Multilingual abilities are advantageous
- Proficient in data entry and basic computer skills
职位类型：全职, 兼职
薪资： 每小时$18.00起
Experience:
- Customer service: 1 year (preferred)
Language:
- Mandarin and/or Cantonese (required)
Work Location: 现场办公
