This is a 12 month contract located in Toronto, ON/ Hybrid (3 days/ week)
Typical Day in Role:
Craft & Design Excellence
- Design and deliver high quality, end-to-end UX solutions across complex products, features, and journeys on client’s.
- Apply user centered design principles to balance client needs, business objectives, and technical constraints.
- Create wireframes, flows, prototypes, and design artifacts that clearly communicate experience intent, design rationale, and tradeoffs.
- Advocate for usability, accessibility (WCAG), and inclusive design standards, ensuring experiences are intuitive, trustworthy, and compliant.
- Demonstrate curiosity about AI and emerging technologies, exploring how they can augment (not replace) human-centered design while considering trust, ethics, and transparency in a regulated environment.
- Ownership & Influence
- Own the solution to complex, ambiguous design problems at the product or journey level. Work closely with commerce, marketing, and business partners to drive an optimal client experience.
- Identify, reframe, and prioritize design opportunities that drive meaningful customer and business outcomes.
- Manage timelines and dependencies, anticipating risks, and escalating early to keep work moving.
- Be accountable for understanding how the products and services you support work, including business objectives, metrics, and constraints. Present compelling design stories that connect user needs and business objectives.
- Represent and advocate for design craft within the organization and contribute to strengthening the design community of practice.Candidate Requirements/Must Have Skills:
- 5+ years of experience designing for responsive web and native mobile platforms
- Expertise in Figma for digital design and prototyping
- Experience with Design Systems such as design guidelines, brand guidelines and balancing flexibility and contributing to their evolution
- Solid understanding of Human-Centered Design practices, including Design Thinking methodologies, research, and user testing
- ***NOTE: Please provide links to an online portfolio and any additional samples of previous work that demonstrate the above requirements. Candidates will not be considered without an online portfolio that includes both static and motion work samples.
Nice-To-Have Skills:
- Experience creating wire frames for Adobe Experience Manager (AEM) pages.
- High technical acuity, understanding front-end technologies, and knowing when to push design boundaries.
- Previous experience within FI
Soft Skills Required:
- Ability to communicate concepts and strategies using rapid visual design techniques
- Positive, resilient personality, embracing feedback with a focus on continuous iteration
- Comfortable working independently while collaborating effectively with others
- Excellent communication and collaboration skills
- Ability to prioritize and pivot in response to changing business needs and new requirements
- Quick learner, eager to understand both simple and complex financial solutions
- Experience applying design thinking and user-centered design principles
Education:
- Post-secondary education in interaction design or a related field
Candidate review and selection:
2 rounds
1st Design team – 45 min – MS Team Video – technical design/ portfolio review
2nd – HM – 45 mins – MS Teams Video – Situational questions + assess interest in role and cultural fit.
Pay: $55.00-$68.00 per hour
Work Location: Hybrid remote in Toronto, ON M5C 2W1
