Overview
We are seeking a highly organized and detail-oriented Dental Laboratory Administrator to oversee daily administrative operations and support the efficiency of our dental lab. This role is essential in coordinating case workflow, maintaining client relationships, and ensuring timely delivery of high-quality dental products.
Key Responsibilities
- Manage incoming and outgoing case workflow, including case entry and tracking
- Coordinate communication between dentists, lab technicians, and couriers
- Maintain accurate records, invoices, and billing processes
- Schedule and track case deadlines to ensure on-time delivery
- Handle client inquiries, order updates, and issue resolution
- Monitor inventory levels and order supplies as needed
- Support quality control processes and documentation
- Assist with general office administration duties
Qualifications
- Previous experience in a dental office or dental laboratory preferred
- Strong organizational and multitasking skills
- Excellent communication and customer service abilities
- Proficiency with office software (e.g., Microsoft Office, lab management systems)
- Attention to detail and problem-solving skills
- Ability to work independently and as part of a team
Preferred Skills (Not Required)
- Knowledge of dental terminology and lab procedures
- Invoicing knowledge
Pay: From $18.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- Vision care
Work Location: In person