Provides a wide range of administrative support, including receptionist services, for Open Learning.
MAJOR DUTIES & RESPONSIBILITIES
- Provides administrative support by organizing and coordinating workflow and determining priorities in order to meet the needs and requirements of assigned area; resolves day-to-day problems, handles sensitive material.
- Performs secretarial duties which include word processing a variety of documents such as correspondence, contracts, evaluation summaries, exams, memos and spreadsheets; including taking of minutes.
- Provides receptionist services and handles all program-related inquiries. Collects, sorts, distributes and may open mail for designated department.
- Sets up and maintains all filing systems, records, and office supplies inventory; maintains, troubleshoots and reports malfunctioning office equipment.
- Liaises with internal and external contacts regarding program requirements.
- Informs and advises both incoming and ongoing students of fees and any missing documentation. Manages and enters all student data and files, and generates reports.
- Assesses student transcripts for program requirements: assesses and monitors student’s records and notifies the Program Coordinator of any deficiencies associated with promotion and graduation.
- Prepares and maintains mail-out learning manuals/ learning guides/ exams/ Information Guide/ admissions packages/ graduation packages.
- May arrange meetings, travel arrangements, locate and assemble background information, books physical facilities and equipment for meetings, and may assist in arranging events.
REPORTS TO
Associate Vice-President Open Learning
