Overview
We are seeking a HealthCare Business Analyst for one of our OPS clients.
OPS experience/ Government experience is a must.
Pay is 100/hour
- Knowledge and experience with Fixing Long-Term Care Act 2021, Digital Service Standard, Ontario Design System, Service Design Playbook
- Experience conducting comprehensive user research (interviews, card sorting, empathy mapping)
- Strong interpersonal, verbal, written communication and presentation skills
- Experience applying re-engineering/lean concepts for business improvement
- Highly proficient in MS Office and collaboration tools such as Miro
Description
Responsibilities
- Lead and conduct business analysis activities across the full project lifecycle
- Elicit, document, and manage business and technical requirements
- Conduct impact analysis, gap analysis, and support solution design decisions
- Develop business models, process flows, and data flow diagrams
- Analyze defects and collaborate with teams to resolve issues
- Support business transformation initiatives and process re-engineering efforts
- Liaise with development, QA teams, vendors, and stakeholders
- Prepare business cases, feasibility studies, and cost-benefit analysis
- Support testing activities, quality assurance processes, and troubleshooting
- Maintain business documentation, user guides, and training materials
- Monitor progress, manage risks and issues, and report status to stakeholders
- Support deployment activities including change requests, runbooks and implementation plans
Pay: $90.00-$100.00 per hour
Expected hours: 40.0 per week
Work Location: Hybrid remote in Toronto, ON (Toronto District)