CREDIT & COLLECTIONS SPECIALIST
Collicutt Energy Services is a solutions-driven engine company specializing in manufacturing, repair, overhaul, and maintenance across all engine brands. Our Finance team plays a critical role in supporting the success of the business through sound financial practices, strong customer relationships, and proactive risk management.
We are currently seeking a Credit & Collections Specialist to join our Finance team in Red Deer. This role is responsible for managing customer credit risk, maintaining healthy accounts receivable, and supporting positive cash flow through effective collections, sound decision-making, and professional customer communication. If you're analytical, confident having difficult conversations, and enjoy balancing customer service with financial accountability, we'd like to hear from you.
What's in it for you?
- Competitive compensation including comprehensive group benefits & RRSP matching
- Opportunity to make a direct impact on business performance
- Collaborative Finance team
- Professional development opportunities
What you'll be doing:
- Assess customer credit applications and establish appropriate credit limits and payment terms
- Monitor accounts receivable and proactively collect outstanding balances
- Contact customers by phone and email to resolve overdue accounts and negotiate payment arrangements
- Monitor customer credit risk and recommend changes to account status when appropriate
- Maintain accurate customer records and account information within SAP
- Prepare collections reports, monitor liens, and support compliance with internal controls
- Collaborate with Sales, Operations, and Finance to resolve account issues
- Identify opportunities to improve credit and collections processes and efficiency
What you bring:
Required
- Minimum 3–5 years of experience in credit, collections, or accounts receivable
- Strong understanding of credit management, collections practices, and customer account management
- Excellent communication, negotiation, and conflict resolution skills
- Strong analytical and problem-solving abilities
- High attention to detail and accuracy
- Ability to manage multiple priorities while working independently
- Strong computer skills, including Microsoft Office
Preferred
- Diploma or Certificate in Business, Accounting, or a related field
- Experience with SAP or a comparable ERP system
- Experience working in a multi-entity or high-volume environment
- Knowledge of lien processes and credit risk management
How to Apply
Submit your resume to [email protected] with Credit & Collections Specialist in the subject line or apply directly through Indeed.ca.
Job Types: Full-time, Fixed term contract
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Flexible language requirement:
Ability to commute/relocate:
- Red Deer, AB T4P 3R4: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Have you been responsible for collecting overdue commercial (B2B) accounts by phone and email?
- Do you have experience assessing customer credit applications or managing customer credit limits?
- Have you worked with SAP or another ERP system? - please specify
Experience:
- credit, collections or accounts receivable: 3 years (required)
Work Location: In person
