Pharmacy Assistant
Job Brief
Phoenix Recovery Center is seeking a dedicated Pharmacy Assistant to support our pharmacy staff. This role involves assisting the pharmacist directly in providing exceptional customer service and ensuring the smooth operation of the pharmacy.
Key Responsibilities:
- Engage with external clients, customers, vendors, consultants, suppliers, and visitors to the clinic as needed.
- Assist with pharmacological services by stocking, assembling, and dispensing medications.
- Welcome healthcare providers and patients in person and over the phone, addressing inquiries, and directing requests to the pharmacist.
- Assist with pharmacy inventory by monitoring stock levels, anticipating medication and supply needs, placing orders, verifying receipts, and removing expired drugs.
- Expert user in various software applications such as Microsoft Word, Excel, Outlook, and other medical-related applications as required.
- Organize medications for pharmacist dispensing, including preparing labels, calculating quantities, and facilitating pharmaceutical therapies.
- Maintain accurate records by recording and filing physicians’ orders and prescriptions daily.
- Contribute to revenue generation by calculating, recording, and issuing charges.
- Handle client paper and electronic files, prepare medical charts, scan documents, index records, and manage file-related correspondence.
- Uphold pharmacy cleanliness and safety standards by following established procedures and regulations.
- Ensure infection-control protocols are adhered to, prioritizing patient and employee well-being.
- Collaborate with the team by fulfilling assigned tasks that contribute to overall objectives.
Qualifications:
- Previous experience in a pharmacy, medical, or customer service setting.
- Strong organizational skills with the ability to manage multiple tasks under pressure.
- Excellent interpersonal skills and leadership ability.
- Effective verbal and written communication skills.
- Uphold confidentiality and exercise discretion with clients' information.
- Detail-oriented mindset to ensure accurate results and initiative to meet deadlines.
- Business maturity in a fast-paced, high-output environment.
- Team player with collaborative capabilities.
- Skilled in identifying and resolving technical challenges using available software and troubleshooting methods.
