THIS POSITION IS LOCATED AT OUR MILL BAY LOCATION
Who We Are
Arbutus RV has been helping Vancouver Islanders explore the open road since 1988. With seven locations across the Island, we’ve grown to become the largest RV dealer on Vancouver Island—and one of the most trusted in British Columbia.
Our team is passionate about adventure, guest experience, and community. Whether it’s helping families find their first RV or supporting seasoned travelers with parts and service, we pride ourselves on delivering friendly, professional, and reliable experiences every step of the way.
At Arbutus RV, we’re more than just a dealership—we’re a group of people who believe in the RV lifestyle, in supporting our local communities, and in creating lasting memories for our guests. If you’re looking to join a dynamic, growing company where teamwork and passion drive success, we’d love to hear from you!
What We Offer
- A competitive commission structure.
- A comprehensive benefits package that addresses our staff's overall well-being and includes dental, extended healthcare, life insurance, and a healthcare spending account
- An RRSP match.
- Employee discounts on all our products and services!
Need extra time off? We're family-owned and recognize the importance of supporting families, so we have a generous unpaid time off policy in addition to regular paid vacations.
And there's more! We have monthly celebrations of staff in each of our locations, annual staff appreciation events for everyone, and we are closed between Christmas and New Year's to give our staff time to be with their families.
Who You Are
You love people, have a strong sales background and a passion for outdoor adventures! As an RV Sales Brand Ambassador, you will represent our company's brand and promote our range of recreational vehicles (RVs) to potential customers. You will create awareness, generate excitement and ultimately drive the sales of our amazing products. You have excellent customer service skills to support customers from the moment they walk into our showrooms to learn about our RVs through to their memorable delivery day experience.
Sales & Business Development
- Professionally and proactively pursue recreational vehicle (RV) sales as the primary role under a commission-based compensation structure.
- Actively identify and secure RV consignment listings for the benefit of the Company.
- Present, demonstrate, and negotiate RV sales and consignment transactions in accordance with Company policies, procedures, and approved pricing authority.
- Attend scheduled sales meetings unless otherwise approved by Management.
- Engage in ongoing professional development consistent with the expectations of the role.
Guest Experience & Professionalism
- Provide courteous, professional, and responsive guest service in person, by telephone, and through electronic communications.
- Assist with answering incoming calls and directing guest inquiries as required.
- Maintain a professional appearance and conduct while representing the Company.
Product Knowledge & Unit Presentation
- Maintain current knowledge of RV inventory, features, options, and pricing.
- Prepare units for guest viewing, including plugging in display units and extending awnings where applicable.
- Complete option sheets, unit documentation, and photographs as required for sales and listings.
Inventory & Lot Operations
- Lock and unlock RV inventory daily and ensure all units are properly secured.
- Assist with the parking, positioning, and organization of display inventory.
- Update unit pricing and information sheets within units as required.
CRM, Prospect Management & Sales Administration
- Accurately use the Company’s CRM system to manage leads, guest records, follow-ups, and sales activity.
- Follow all prospect management procedures established by the Company.
- Maintain accurate, complete, and up-to-date prospect information using Company-approved tools.
- Maximize sales opportunities through consistent tracking and timely follow-up.
Training, Work Area & Company Procedures
- Participate in all required training, including Company-led and manufacturer-sponsored training programs.
- Maintain a clean and organized workstation and shared sales areas.
- Follow all Company policies, procedures, and directives established by principal ownership and senior management.
Applicants must aquire or be able to aquire a VSA license and hold a valid drivers license.
We thank you all for your interest in joining our team. Only those successful applicants will be contacted for further review.
Job Types: Full-time, Permanent
Pay: $50,000.00-$100,000.00 per year
Benefits:
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
Education:
- Secondary School (preferred)
Experience:
- Sales: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
