THE TEN SPOT® Guelph is looking for a part-time Guest Experience & Social Media Coordinator who is available for flexible weekday mornings, daytime, evenings, and weekends.
As the conductor of our beauty bar, you'll create an exceptional guest experience from the moment someone walks through our doors until they leave feeling like a ten. You'll also help bring our brand to life online by capturing in-store content and keeping our social media channels fresh and engaging.
Compensation & Perks
- Starting from $17.60+/hour + commission, based on experience
- Health & dental benefits (minimum requirements apply)
- Employee & family discounts on services, products and professional skincare lines like Dermalogica
- Industry-leading perks, incentives, ongoing education and opportunities for advancement
What You'll Do:
Guest Experience Coordinator
- Enthusiastically greet and welcome every guest
- Book appointments and keep schedules organized and optimized
- Check guests in and out, process payments and encourage rebooking
- Maintain the appearance and cleanliness of our beauty bar
- Help create an exceptional guest experience from beginning to end
Social Media Coordination
- Capture engaging in-store photo and video content featuring our team, services, nail art and guest results (with consent)
- Create and schedule 2-3 Instagram posts per week
- Share HQ-created content to Instagram Stories on a daily or near-daily basis
- Use professionally created content from THE TEN SPOT® Head Office alongside original local content
- Keep our Instagram (and occasional Facebook/TikTok content) active, polished and on-brand
- Work with the team to highlight promotions, new services and special events
Who You Are
- The host with the most—you love making people feel welcome
- A customer service superstar
- A positive, energetic multitasker
- Organized, detail-oriented and dependable
- A strong communicator who enjoys working with a team
- Passionate about beauty, self-care and creating great experiences
What We're Looking For:
Guest Experience
- Experience in hospitality, retail, reception or another customer-focused environment
- Comfortable using computers, booking software and learning new technology
- Smart Serve certified (or willing to obtain certification)—we're licensed!
Social Media
- Comfortable creating content for Instagram using a smartphone
- Familiar with Instagram Stories, Reels and basic content creation
- A good eye for photography, video and visual presentation
- Able to write engaging captions and notice trends in social media
- Experience managing a personal or business social media account is considered an asset, but formal marketing experience is not required
Why Work With Us?
We treat every guest like a guest in our home. Providing an exceptional self-care experience in a fun, upbeat and #clinicallyclean environment is what we do.
You'll receive comprehensive training, ongoing education, opportunities for growth, and enjoy complimentary or discounted services and products. Most importantly, you'll work with a supportive team that's passionate about helping people look and feel their best.
THE TEN SPOT® exists to make everyone feel like a ten so they can live their best life ever. We're an international network of beauty bars providing impeccably executed services in a #clinicallyclean environment.
This is a part-time position requiring flexible weekday, evening and weekend availability
To Apply
Please submit your resume along with a brief note telling us why you'd be a great fit for this role.
If you have a public Instagram account, TikTok account, or examples of social media content you've created, we'd love to see them! Please feel free to include your handle or links with your application. While this isn't required, it helps us get a sense of your creativity, content style, and eye for engaging social media.
Job Types: Part-time, Permanent
Pay: From $17.60 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
Ability to commute/relocate:
- Guelph, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have a flexible availability, able to consistently work weekends (both saturday and sunday) and weekday daytime and evening shifts, with a changing weekly schedule?
- are you a guelph local, or a university student?
Education:
- Secondary School (required)
Experience:
- Customer service: 1 year (required)
- Reception/admin: 1 year (required)
Licence/Certification:
Work Location: In person
