Program Overview:
Clinically driven. Digitally inspired.
Amplify Care is a not-for-profit organization (founded in 2014 as the eHealth Centre of Excellence) dedicated to helping clinicians and their teams thrive through the implementation of innovative digital health and AI solutions. We focus on technologies that truly meet clinical needs: streamlining workflows to reduce administrative burden, supporting evidence-based decision-making at the point-of-care, enhancing clinical pathways, improving interoperability between disparate information systems, and advancing data quality to support proactive care are just a few examples of the ways we create impact, always with the goal of helping clinicians focus on what matters most: the people they serve.
At Amplify Care, collaboration is at the heart of everything we do. We’ve built a supportive, inclusive workplace where ideas are welcomed, creativity is encouraged, and teamwork drives meaningful change. Recognized as a Great Place to Work for three years in a row (ranking in the top 25 organizations in our size category) and certified as a Living Wage Employer, we’re proud to be a place where purpose, innovation, and people come together.
Position Description:
Reporting to the Director of Integrated Care, the Manager of Integrated Care will lead and support the Director of Integrated Care with executing engagement strategies with key partners to explore innovative solutions and continuously improve clinical workflows. This position is for a creative leader with a passion for advancing patient care and digital health; who is also an exceptional person skilled at motivating and engaging with others. It is a position for those who recognize the need to get the right thing done and pitches in to accomplish important goals. The Manager of Integrated Care will work as part of the Integrated Care team to act as a central support and subject matter expert for key collaborators such as Ontario Health Teams (OHTs) to tackle ongoing challenges within healthcare.
Key Roles and Responsibilities:
- Lead and support efforts across the Integrated Care team to liaise with key collaborators (e.g., OHTs, PCNs) and represent Amplify Care as trusted partners and experts in integrated care
- Collaborate and build consensus with external partners to support the development of virtually enabled models of care
- Convert partner-provided direction and information into strategically-sound ideas and successfully implemented deliverables
- Drive innovation by continuously taking initiative to identify improvements in clinical workflows
- Work with the Director of Integrated Care to execute activities and strategies in alignment with Amplify Care’s mission to be the leading, trusted, digital health partner for primary care and integrated patient care
- Anticipate, understand, and respond to the needs of internal and external partners to meet or exceed their expectations within organizational parameters
- Support the development of efficient and suitable strategies to deliver integrated care initiatives
- Collaborate with Integrated Care team members to share knowledge and mine insights from emerging trends and prospective new integrated care solutions
- Regularly report updates to the Director of Integrated Care
- Perform other duties as required
Experience, Skills and Qualifications:
- Minimum 5 years of relevant experience, including leadership of cross functional and multidisciplinary teams and oversight of information systems and projects in healthcare
- Post-secondary degree in Health Informatics, Information Technology, Business Administration, Leadership or equivalent combination of relevant education and experience
- Change management experience and certification an asset
- Project Management Professional certification or equivalent an asset
- Proven track record of success in establishing partnerships with healthcare organizations
- Knowledge of emerging technology trends in healthcare
- Knowledge of health information systems, technology, and software
- Strong conflict resolution, facilitation, negotiation and mediation skills with the ability to build consensus across a diverse group of collaborators
- Exceptional communication skills with the ability to effectively engage, collaborate, and build partnerships with key internal and external collaborators
- Demonstrated agility in learning and acclimating to unfamiliar business areas or technologies
- Prior experience working efficiently in a diverse and fluid working environment
- Ability to travel within Ontario as required
Feel like you don’t meet all the requirements? If you have some of the skills and experience that we’re looking for and are willing to learn the rest, we encourage you to reach out to us!
The Amplify Care team is a respectful and inclusive workplace. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview, or selection processes, please contact our People & Culture team at [email protected]
for assistance.
The Amplify Care team is committed to employment equity. We encourage applications from all qualified candidates including, 2SLGBTQIA+ identified persons, persons with disabilities, First Nations, Inuit and Métis individuals, and members of Black and other racialized communities, and individuals who speak languages other than English.
We thank all interested applicants; however, due to the volume of resumes we receive only those selected for an interview will be contacted.
