Are you passionate about food, customer service, and leading a great team? Quality Greens is looking for an energetic and motivated Deli Manager to lead our Deli Department and help deliver the exceptional shopping experience our customers have come to expect.
About Us
As a locally owned and operated company, we are proud to support local farmers, producers, and vendors while providing outstanding service to our communities. We are seeking a hands-on leader who enjoys working in a fast-paced environment, developing people, and creating high-quality food offerings that keep customers coming back.
About the Role
Reporting to the Store Manager, the Deli Manager is responsible for the day-to-day operation of the Deli Department, including team leadership, scheduling, food production, inventory management, merchandising, and customer service. This position plays an important role in driving department sales, maintaining food safety standards, and fostering a positive workplace culture.
Key Responsibilities
- Lead, coach, and develop a team of Deli employees and supervisors.
- Create staff schedules and manage labour resources effectively.
- Train, mentor, and support new and existing team members.
- Ensure exceptional customer service and product quality.
- Prepare and oversee the preparation of deli products according to company recipes and standards.
- Order, receive, and manage inventory while minimizing waste.
- Maintain department cleanliness, organization, and merchandising standards.
- Ensure compliance with Food Safe, health and safety, and company policies.
- Complete inventory counts and maintain accurate records.
- Act as a keyholder, opening and closing the store as required.
- Collaborate with other departments and store leadership to support overall store success.
Qualifications
We're looking for someone who:
- Has previous leadership experience in a deli, food service, grocery, or retail environment.
- Has experience managing, coaching, and developing employees.
- Holds a valid Food Safe Certificate (or is willing to obtain one).
- Has strong organizational and time-management skills.
- Thrives in a fast-paced environment.
- Is passionate about food, customer service, and team development.
- Demonstrates strong communication and problem-solving abilities.
- Appreciates local food, local businesses, and community involvement.
Availability Requirements
This is a full-time position averaging 40 hours per week. Applicants must be available to:
- Work 40 hours per week.
- Work at least one weekend day each week.
- Work at least one evening shift per week.
- Work a variety of shifts as required by the business, including opening and closing shifts.
What We Offer
- Competitive compensation based on experience
- Staff discount (20% off everything in-store)
- Extended health and dental benefits for eligible full-time employees
- Professional development and growth opportunities
- Ongoing training and support
- A positive and collaborative team environment
- The opportunity to work for a locally owned company that values its employees, customers, and community
If you're ready to take the next step in your career and join a company that values great food, great people, and great service, we'd love to hear from you.
Apply today with your resume and tell us why you'd be a great fit for the Quality Greens team!
Pay: $22.00-$25.00 per hour
Benefits:
- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Store discount
- Vision care
Application question(s):
- This position requires full-time availability (40 hours per week), including at least one weekend day and one evening shift each week. Please describe your availability and note any restrictions that may affect your ability to meet these scheduling requirements.
- Please provide your availability for an interview and the best email address to contact you at.
- What excites you most about leading a Deli Department, and what would make this role a great fit for you?
Experience:
- Leadership: 1 year (required)
Language:
Licence/Certification:
- Food Safety Certification (preferred)
Work Location: In person
