Summary of Responsibilities:
Paddlesports Rental Attendants are responsible for providing safe and knowledgeable rental service to campers and park visitors. Paddlesports Rental Attendants should be comfortable working independently and have intermediate boating/paddling knowledge as well as excellent customer service.
Duties and Responsibilities:
Procedural:
- Provide paddlesport rental equipment and concessionary items to all park visitors.
- Ensure that a safe, clean, and sanitary environment is maintained in all operating areas
- Compliance with all Sea to Sky Park Services policies and procedures as set out in the Employee Handbook
- Follow proper cash/credit handling, daily reconciliation and record keeping procedures.
Safety:
- Administer the boat safety talk to each guest.
- Enforce the safety rules and regulations, including the wearing of PFDs.
- Perform equipment and gear safety checks and ensure all issues are reported to the Park Manager
- Ensure proper completion of and understanding of the waiver forms.
- Understand and adhere to all emergency procedures outlined in the manual.
- Perform basic first aid and emergency response if required
Skills and Abilities:
- Ability to keep organized and detailed records in regard to rental tracking, waiver forms, etc.
- Strong public relations and guest service skills required, must be able to be assertive while maintaining a friendly manner.
- Strong interpersonal skills to establish good working relationships with managers, supervisors, and co-workers.
- Previous experience working in an outdoor environment and the ability to work in a variety of weather conditions.
- Ability to work well under pressure in a high-volume environment.
- Must be responsible and able to work independently.
- Must be able to lift 50 lbs – handling canoes and paddleboards.
- Bending, lifting, carrying of materials
- Walking and standing up to 8 hours per day
Qualifications:
- Previous paddling experience required, Basic Flatwater Level 1 certificate or Instructor SUP Flatwater Level 1 certificate is an asset but not required.
- Valid Occupational First Aid Level 1
Terms and Conditions:
Seasonal employment from June to Labour Day
Own vehicle is required to travel to and from the park.
Uniform provided.
Footwear: Closed toe footwear (lightweight hiker recommended)
Rate of pay: $19.50 - $20 per hour depending on experience.
To apply for this position please submit a resume and cover letter to [email protected] indicating that you are applying for the Paddlesports Rental Attendant position.
For more information on Sea to Sky Parks please visit our website: www.seatoskyparks.com
This position is ideal for individuals who enjoy engaging with the public, providing exceptional service, and creating memorable experiences for guests of all ages.
