Job Overview
We are seeking a dynamic and detail-oriented Web Operations Assistant to join our digital team! In this role, you will be at the forefront of maintaining and optimizing our web presence, ensuring seamless user experiences, and supporting data-driven decision-making. Your energetic approach will help drive continuous improvements across our digital platforms, making a real impact on how users interact with our brand. This paid position offers an exciting opportunity to develop your skills in web analytics, user research, and interface design within a collaborative environment.
Duties
- Assist in managing website content updates using tools like Figma, Adobe XD, and SharePoint to ensure accuracy and consistency.
- Support usability testing initiatives by conducting user research and analyzing feedback to enhance user experience (UX) and interface (UI) design.
- Collaborate with cross-functional teams to implement A/B testing strategies using Google Analytics and Adobe Analytics to optimize webpage performance.
- Develop scripts with JavaScript, Python, or SQL to automate routine tasks and improve data collection processes.
- Conduct data analysis using analysis skills to interpret website traffic patterns, user behavior, and conversion metrics for actionable insights.
- Create wireframes and prototypes with tools like Axure, Balsamiq, or InVision to visualize new features or layout improvements.
- Assist in maintaining information architecture by organizing content logically and ensuring accessibility across all digital touchpoints.
Qualifications
- Proficiency in JavaScript, scripting languages such as Python or SQL, and familiarity with web development fundamentals.
- Strong data analysis skills with experience using Google Analytics, Adobe Analytics, or similar tools to interpret web metrics.
- Experience with wireframing and prototyping tools including Figma, Adobe XD, InVision, or Visio.
- Knowledge of usability principles, UX/UI best practices, and information architecture strategies.
- Ability to perform user research activities and analyze usability testing results effectively.
- Familiarity with A/B testing methodologies and tools for optimizing website performance.
- Excellent analysis skills combined with a proactive attitude toward continuous learning and improvement.
Join us as a Web Operations Assistant and become an essential part of our mission to deliver exceptional digital experiences! Your energy and expertise will help shape the future of our online presence while honing your skills in analytics, design tools, scripting, and user-centered research—all within a vibrant team dedicated to innovation.
Pay: $47,500.00 per year
Benefits:
- Dental care
- Disability insurance
- Life insurance
- Vision care
Work Location: In person