Overview
Join a dynamic dental team as a Dental Receptionist, where your energetic and organized approach will be the first point of contact for our patients. In this vital role, you will manage patient scheduling, handle administrative tasks with precision, and ensure a smooth flow of operations within the dental office. Your positive attitude and attention to detail will help create a welcoming environment that encourages patient trust and satisfaction. This paid position offers an exciting opportunity to develop your skills in a fast-paced healthcare setting while making a meaningful difference in patients’ oral health journeys.
Duties
- Greet patients warmly and efficiently check them in and out using dental practice management software such as progident
- Schedule appointments, confirm upcoming visits, and manage appointment changes to optimize office workflow.
- Answer multi-line phone systems promptly, directing calls accurately and professionally.
- Verify patient insurance information, process payments, and handle billing inquiries with clarity and transparency.
- Maintain accurate electronic medical records (EMRs), ensuring all patient information is up-to-date and confidential.
- Assist with administrative tasks including filing, faxing, scanning documents, and managing correspondence.
- Coordinate with dental staff to ensure smooth daily operations and excellent patient service.
Qualifications
- Prior experience working as a dental receptionist or in a medical office environment is highly preferred.
- Strong knowledge of dental terminology, Epic software, Dentrix practice management system, and electronic medical records (EMRs).
- Excellent communication skills with the ability to handle multi-line phone systems confidently.
- Demonstrated office experience with proficiency in administrative tasks such as scheduling, billing, and data entry.
- Familiarity with medical office procedures and understanding of insurance verification processes.
- Ability to stay organized under pressure while providing friendly, professional service to patients.
- Experience working with electronic health records (EHR) systems in a healthcare setting is an advantage.
This role offers an engaging environment where your proactive approach will support our mission to deliver exceptional dental care. If you thrive in fast-paced settings and are passionate about helping others through excellent administrative support, we invite you to apply!
Pay: $19.45-$32.08 per hour
Work Location: In person
