Job Overview
We're looking for someone who wants more than just a job.
If you're highly organized, tech-savvy, enjoy solving problems, and like being part of exciting events, we'd love to meet you.
This role combines event operations, customer service, logistics, technology, and creative work. One day you might be preparing equipment for multiple events, the next you'll be building AI photo experiences or attending a corporate event.
No two days are exactly the same.
This is a hybrid role, with work taking place in a variety of environments:
- From home completing administrative tasks, client communication, and event preparation
- At our warehouse near Sherway Gardens (South Etobicoke) preparing equipment, organizing inventory, and testing event setups
- On-site at exciting events throughout the Greater Toronto Area, representing Polar Ice and ensuring exceptional guest experiences
This is a full-time contract position with the opportunity to become a permanent member of our growing team.
About Us
Polar Ice Photobooth is a premium photo and video experience company specializing in corporate events and luxury weddings.
We've worked with brands including Bell, Pepsi, Delta Air Lines, Amazon and many others.
Our company focuses on creating exceptional guest experiences while maintaining an extremely high standard for quality, presentation, and reliability.
As we continue to grow, we're looking for someone excited to grow with us.
What You'll Do
Event Execution
- Transport equipment to events
- Set up and operate photobooths
- Interact with guests and create a fun experience
- Troubleshoot equipment during events
- Pack down and return equipment
Event Preparation
- Prepare equipment for upcoming events
- Program and configure photobooth software
- Test printers, cameras, lighting and software
- Prepare AI experiences and event-specific settings
- Ensure staff have everything required before each event
Operations
- Organize inventory and equipment
- Maintain equipment to company standards
- Keep storage areas clean and organized
- Assist with quality control processes
Remote Event Support
- Monitor active events remotely
- Assist staff with troubleshooting
- Review image quality and guest experience
- Help resolve issues in real time
Administrative Support
- Respond to client emails
- Call clients with questions before events
- Assist with scheduling and logistics
- Prepare proposals and event documentation
Creative Projects
- Create event mockups
- Use AI tools to create custom experiences
- Assist with marketing materials
- Support new product development
Company Growth
- Help improve systems and processes
- Assist with special projects
- Travel occasionally for out-of-town events (paid)
- Take on new responsibilities as the company grows
What We're Looking For
We're looking for someone who enjoys wearing many hats.
The ideal candidate is:
- Extremely organized
- Reliable and accountable
- Tech-savvy
- Friendly and confident with clients
- Comfortable working independently
- Detail-oriented
- Resourceful and able to solve problems
- Comfortable learning new software quickly
- Excited to help build a growing business
- Willing to work occasional evenings and weekends for events
Requirements
- Valid G or G2 driver's licence
- Access to a reliable 4-door vehicle
- Comfortable lifting approximately 60 lbs
- Strong computer skills
- Excellent written and verbal communication
- Able to travel occasionally for events
Bonus (Not Required)
Experience in any of the following is considered an asset:
- Events
- Customer service
- Photography
- Marketing
- Graphic design
- AI tools (ChatGPT, Midjourney, Adobe Firefly, etc.)
- Video editing
- CRM or project management software
Compensation
- Competitive salary based on experience ($45,000-$55,000 annual equivalent)
- Paid training
- Paid mileage
- Paid travel when required
- Performance-based salary reviews considered annually
- Opportunity for permanent employment
- Opportunity to grow into a leadership role as the company expands
Why Join Polar Ice?
- Every day is different
- Work with major brands and exciting events
- Small team where your ideas matter
- Learn photography, technology, AI, event production and business operations
- Help shape a rapidly growing company
- Opportunities for increased responsibility as we expand
How to Apply
To apply, complete BOTH steps.
1. Apply on Indeed
2. Send an email to:
[email protected]
Subject: Operations & Event Coordinator – Your Name
Include A+B:
A) Video (1-3 minutes)
Tell us:
- Why this role interests you
- Why you'd be a great fit
- Tell us about what you're currently upto
B) Written Response (5–8 sentences)
If you joined Polar Ice tomorrow, what strengths would you bring to the team?
Applications without the video submission will not be considered.
We look forward to hearing from you!
Pay: $45,000.00-$55,000.00 per year
Benefits:
- Company events
- Mileage reimbursement
- On-site parking
- Work from home
Application question(s):
- Will you be able to send an email to [email protected] with your video and short email, as noted in the job description?
- Without using AI to draft your answer, what strengths would you bring to the team?
Licence/Certification:
- G Driving License and access to a vehicle? (required)
Work Location: In person
