JOIN OUR TEAM
Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2024 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.
Reporting to the Senior Operations Manager, in this role, you will:
- Support your business partners and work together, leveraging everyone’s strengths.
- See your commitments through and with good intentions.
- Ensure the duties and tasks supported by your role continuously improve with increased quality and fast speed to market.
- Maximize productivity by effectively allocating available resources to successfully process the daily shift work volume.
- Provide hands on direction of all activities to ensure customer and corporate requirements are met.
- Comprehend and administer all relevant policies and procedures in a fair and consistent manner.
- Use Manhattan Scale, SAP,UKG Pro, and other related systems to manage operations, inventory management, and employee-related data.
- Adhere to the company’s Quality Principles, Continuous Improvement, and account-specific Standard Operating Procedures.
- Adhere to all Health and Safety practices, and ensure employees are following all related policies and procedures.
- Work closely with team members to develop skills and knowledge
- Manage individual employee productivity, attendance, and performance management through regular reviews.
- Resolve employee relation issues in a timely manner and escalate matters when required.
- Effectively communicate all pertinent information regarding process changes, goals and objectives, and operational results to employees through daily shift meetings.
- Work cohesively with the entire Management team to ensure strategic objectives are achieved
We are looking for a Team Member that has:
- A Post-Secondary education, and/or a combination of relevant experience and education.
- Minimum of 4 years of previous leadership experience in directly managing a team to meet daily objectives.
- Thorough knowledge of third-party logistics services and processes.
- Excellent time management skills and prioritizes effectively in fast-paced, flexible environments.
- Excellent client communication skills
- You support others in meeting their commitments.
- You take personal ownership over decisions, actions, and outcomes.
- When making decisions, you consider everyone and engage those who can add value to the process.
- An adaptable approach and prioritize with focus on what adds value to the client.
- Strong Excel, MS Office, Manhattan Scale, SAP and UKG Pro experience an asset.
Why Join Us
- Work in an environment where safety is our first priority
- The opportunity to build a career with a growing company
- Medical, dental, and vision coverage for you and your family
- Life and disability insurance
- Wellness programs to support your family’s well-being
- A Retirement Savings Program with a company match
- Company team wear allowance
- Employee Appreciation Day
- Company sponsored social events
- Community volunteering
We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.
Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.
