Working as part of a team, actively service, maintain, and help grow both commercial and personal lines book of business.
Key Duties & Responsibilities
- The focus will be to service the book of business, with the option to also earn additional commission for any new business sales you bring to the brokerage
- Manage all aspects of the customer life cycle from quote to renewal, endorsements, remarkets and cancellations.
- Promptly respond to client, carrier, and colleague inquiries.
- Conduct detailed reviews of risk and underwriting information to ensure accuracy and optimal insurance solutions for your clients.
- Serve as a liaison between clients and insurance carriers.
- Recognize and realize sales opportunities where it makes sense.
- Take new claim reports and submit them to the insurance carrier.
- Diligent follow up on clients’ accounts to ensure outstanding issues and activities are resolved.
- Help create a customer-first mindset and culture.
Qualifications
- Must be RIBO licensed.
- Minimum 2 years Commercial Lines and Personal Lines Broker experience
- Proven track record servicing a book of business.
- Remain current and develop expertise in assigned markets and stay open to new market opportunities.
- Working knowledge of Applied EPIC, an asset
Compensation and Benefits
We believe in being transparent about compensation. Our salary ranges reflect the skills, experience, and responsibilities required for each role while providing opportunities for growth as you develop your career with us.
Candidates with extensive, directly relevant experience will typically be hired at or near the midpoint of the salary range. The upper end of the range is generally reserved for team members who consistently demonstrate exceptional performance, make a meaningful impact, and continue to grow within their role. Those who are earlier in their career or building experience may join below the midpoint, with opportunities to progress over time.
Your final salary will be based on your experience, skills, qualifications, and the value you bring to the role.
Of course, great compensation is about more than salary. We offer a competitive total rewards package that includes comprehensive health and dental benefits, employer pension matching, generous vacation time, personal days, volunteer days, and Pawreavement Leave, because we know pets are family, too.
If due to a disability you require accommodation or accessible format and communication support, please submit your request in writing and together, with your Supervisor and Human Resources we will work together to develop an accommodation plan.
Real People, Real Conversations, Real Hiring
