Position Summary
The Sales & Order Support Coordinator provides administrative and operational support to the sales team by coordinating order fulfillment, maintaining organized records, and assisting with day-to-day sales activities. This role serves as a key link between sales, customer service, and warehouse operations to ensure accurate and timely order processing.
Key Responsibilities
- Provide administrative support to all Sales Managers.
- Prepare customer orders accurately and efficiently.
- Review orders for completeness and accuracy before submission.
- Coordinate with warehouse and shipping teams to ensure timely order fulfillment.
- Pick, organize, and prepare orders for shipment or customer pickup as required.
- Maintain organized order files and documentation.
- Track order status and communicate updates to sales staff and customers.
- Assist with inventory checks and product availability inquiries.
- Help identify and resolve order discrepancies or fulfillment issues.
Qualifications
- High school diploma or equivalent; post-secondary education is an asset.
- Previous experience in sales support, order processing, customer service, or warehouse operations preferred.
- Strong organizational and time-management skills.
- Excellent attention to detail and accuracy.
- Proficiency with Microsoft Office and order management systems.
- Strong communication and interpersonal skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Ability to lift and move products as required for order picking and organization.
Key Competencies
- Organization and planning
- Attention to detail
- Team collaboration
- Customer service orientation
- Problem-solving
- Reliability and accountability
- Multitasking ability
Pay: From $20.00 per hour
Benefits:
- On-site parking
- Store discount
Work Location: In person
