Job Overview
We are seeking an energetic, detail-oriented Housekeeping Supervisor to lead our dedicated cleaning team in maintaining a pristine and welcoming environment. In this role, you are responsible for overseeing the daily housekeeping operations across both hotel brands- Super 8 Kelowna & La Quinta Inn & Suites Kelowna. This role includes:
- Supervise, train, and evaluate housekeeping staff to ensure efficient and high-quality service.
- Assign daily cleaning tasks and monitor completion.
- Perform regular housekeeping duties as needed, including cleaning guest rooms, public areas, and back-of-house spaces, to cover shifts during staff shortages or peak periods.
- Conduct regular inspections of guest rooms, public areas, back-of-house, and laundry operations.
- Maintain inventory of cleaning supplies, linens, and equipment.
- Address guest complaints or special requests promptly and professionally.
- Ensure compliance with safety, hygiene, and occupational health standards.
- Assist with recruitment, onboarding, and scheduling of housekeeping team members.
- Collaborate with management to implement operational improvements and cost control measures.
- Enforce safety procedures related to cleaning chemicals, equipment use, and workplace safety regulations
- Develop work schedules that optimize staffing levels during peak times and special events
- Address guest concerns promptly and professionally to resolve issues related to cleanliness or service quality
Qualifications
- Proven experience in hotel housekeeping or custodial management, with a strong understanding of janitorial procedures and industrial cleaning techniques
- Demonstrated leadership skills with the ability to motivate and manage a diverse team effectively
- Knowledge of floor care techniques, including carpet cleaning, waxing, polishing, and other floor maintenance tasks
- Excellent organizational skills with attention to detail in supervising cleaning processes and maintaining records
- Strong communication skills to coordinate with staff and interact positively with guests
- Familiarity with hospitality industry standards and customer service principles
- Ability to work efficiently in a fast-paced environment while maintaining high standards of cleanliness
Join us as a Housekeeping Supervisor and lead the charge in creating an immaculate environment that guests love! Your dedication will help craft memorable experiences through exceptional cleanliness, teamwork, and hospitality.
Job Types: Full-time, Permanent
Pay: $20.00-$23.00 per hour
Benefits:
- Dental care
- On-site gym
- On-site parking
- Vision care
Work Location: In person
