Mer Bleue Veterinary Hospital is growing, and we are searching for new team members to support our expanding patient care and client service needs. We are looking for a compassionate, reliable, and team-focused Veterinary Assistant / ACCA to join our privately owned small animal hospital.
This is a hybrid role that supports both the front and back of the hospital. The ideal candidate is someone who enjoys variety, communicates well, stays organized in a busy environment, and is comfortable helping wherever the team needs support.
About Us
Mer Bleue Veterinary Hospital is a privately owned, small animal general practice in Orleans, Ontario. We are a Fear Free-focused hospital that values patient comfort, client education, teamwork, and clear communication.
We are looking for someone who wants to grow with us and become a meaningful part of our hospital culture.
Role Responsibilities
This position includes both ACCA/client care duties and veterinary assistant/patient care support duties.
ACCA / Client Care Duties
Responsibilities may include:
- Greeting clients and patients warmly
- Answering phones and managing email communication
- Booking appointments and managing schedule flow
- Checking clients in and out
- Processing payments and invoices
- Reviewing client instructions and helping with general questions
- Managing food and medication requests
- Supporting reminder communication and follow-up calls
- Helping maintain a clean, welcoming front reception area
Veterinary Assistant Duties
Responsibilities may include:
- Assisting RVTs and veterinarians with patient handling
- Preparing exam rooms and treatment areas
- Cleaning and resetting rooms between appointments
- Assisting with basic patient care
- Supporting surgical and dental preparation as directed
- Cleaning, sterilizing, and organizing equipment
- Laundry, stocking, and general hospital cleaning
- Helping maintain patient comfort and low-stress handling standards
What We’re Looking For
We are looking for someone who is:
- Kind, dependable, and professional
- Comfortable working with both people and animals
- Able to stay calm and organized in a busy clinic environment
- A strong vibrant communicator with clients and team members
- Willing to learn and take direction
- Comfortable with hands-on support tasks
- Able to work both independently and as part of a team
- Interested in Fear Free handling and patient comfort
- Flexible and willing to support both front and back hospital needs
Previous veterinary clinic experience is preferred, but we are open to training the right person with the right attitude.
Schedule
This position includes opening and closing shifts depending on hospital needs.
Availability for rotating shifts is required.
Compensation & Extras
We offer:
- Competitive hourly wage based on experience
- Paid training
- Paid Fear Free certification
- Staff pet discounts
- Family and friend discounts
- Supportive team environment
- Hands-on experience in both client care and patient care
- A privately owned clinic environment where your voice matters
How to Apply
Please submit your resume through Indeed or email to [email protected].
We thank all applicants for their interest. Only candidates selected for an interview will be contacted.
Pay: From $21.00 per hour
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care
Work Location: In person
