Position Details
Job Number:
JR01430
Department:
Emergency Department ED
This position may be scheduled at any of the following sites:
Charlton Campus (Hamilton Downtown)
Job Type:
Regular, Full time
Contract Duration: (If applicable)
0 months
Number of Positions:
1
Union:
CUPE Local 786
Hourly Rate (Min / Max):
$29.52 - $32.08
Schedule
Work Days:
Monday to Sunday
Time of Day:
Afternoons, Days, Evenings, Nights
Shift:
Various Rotating
Shift Start: (If applicable)
AM 07:00, AM 10:00, PM 19:00
Reason for Posting:
Posting is for a role with an existing vacancy
Application Dates
Opening Date:
2026-07-23
Closing Date:
2026-07-30
Job Description
Position Summary:
This position is responsible for performing patient registration in support of patients and health care providers while maintaining the highest standard of service excellence in a caring compassionate confidential and secure manner. This position is responsible for capturing all patient demographic diagnostic and insurance information for patient registration.
Qualifications:
- Basic skill level in MS Word and Excel required.
- Spelling medical spelling and medical terminology must be at a basic skill level.
- Typing speed at a basic skill level is required.
- Clerical testing may be required as part of the selection process.
- Graduate of a recognized Health Office Administration course or equivalent experience and/or education.
- Knowledge of beds and related hospital services.
- Excellent verbal communication skills. Must be comfortable in questioning patients in order to collect necessary data elements including demographics and insurance information.
- Good written communication skills.
- Customer service oriented.
- Adept in working in a high volume high stress area dealing with competing priorities.
- Experience in patient registration/patient processing preferred.
- Proven ability to work as a team member.
- Must present a professional demeanor at all time.
- Excellent work performance and attendance record is essential.
St. Joseph’s Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values of SJHH.
We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.
