Overview
We are seeking a professional and organized Medical Office Assistant/Receptionist to join our healthcare team. This role is vital in ensuring smooth daily operations within our medical or dental practice. The ideal candidate will possess excellent communication skills, a strong understanding of medical and dental terminology, and experience managing electronic medical records. This position offers an opportunity to work in a dynamic environment where attention to detail and customer service are paramount.
Duties
- Greet patients and visitors in a friendly, professional manner at the front desk
- Manage multi-line phone systems to schedule appointments, answer inquiries, and direct calls appropriately
- Verify patient information and update electronic medical records accurately using systems such as Epic and Dentrix
- Assist with check-in and check-out procedures, including collecting insurance information and payments
- Prepare and organize patient charts, documents, and correspondence for provider review
- Coordinate appointment scheduling and follow-up appointments efficiently
- Ensure compliance with privacy regulations and maintain confidentiality of patient information
- Support administrative tasks such as filing, data entry, and inventory management within the office
Skills
- Proficiency with Electronic Medical Records (EMR) systems such as Epic or Dentrix
- Strong knowledge of Medical Terminology and Dental Terminology
- Previous experience as a Dental Receptionist or in a Medical Office setting is highly preferred
- Excellent organizational skills with the ability to multitask in a fast-paced environment
- Experience managing multi-line phone systems with professionalism and clarity
- Office experience including front desk responsibilities, administrative support, and customer service skills
- Ability to work efficiently both independently and as part of a team
- Strong communication skills, both verbal and written, with attention to detail
This role is essential for maintaining efficient office operations while providing exceptional patient care. We value dedicated professionals who are eager to contribute to a positive healthcare experience.
Pay: $22.00-$28.00 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person
